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Northside Lexus

Spring , TX

4.9
6,578 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,578 reviews

December 29, 2023

The best experience we have had buying a new car. We will definitely be back when it's time for a new one More

by wootg42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

We're delighted to know that you had a great car buying experience with us at Northside Lexus! We look forward to seeing you again when it's time for your next new vehicle. Safe travels until then!

December 29, 2023

Lisa did a great job of taking care of me. The only negative thing I could say is the used car manager trying to lowball my trade by $8,000. More

by calitexan1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance guy did well but don’t remember his name
Jan 02, 2024 -

Northside Lexus responded

Calitexan, we're glad to know Lisa took good care of you at Northside Lexus. We appreciate your feedback on the trade-in experience and will certainly consider it for future improvements.

December 29, 2023

I have bought/leased several cars from this dealership and they have always made my experience pleasant and efficient. I usually go in not totally sure if a deal can be made or if they have the car I want More

by KFECHIK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

We're delighted to know that you've had consistently pleasant and efficient experiences with us at Northside Lexus. It's great to see Marcus and Jared could assist you effectively! Thanks for your continued support, we look forward to serving you again when the time comes!

December 29, 2023

So far we have been very pleased with our experience at Northside Lexus. Looking forward to the future at this dealership. More

by jenna.n.born
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

We're delighted to know you've had a positive experience with us at Northside Lexus. We look forward to serving your automotive needs in the future!

December 29, 2023

It was great, clean and super professional. I loved Larry he was so nice and knowledgeable. More

by BRIA.NERVIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

Bria, we are thrilled that Larry and the Northside Lexus team delivered a five-star buying experience. Thank you for your business and safe travels!

December 29, 2023

I have been a customer of Northside Lexus for many years and Mike Driskill is the best of the best. He is always pleasant, knowledgeable and makes the experience of getting a new car so seamless. He is aw More

by mdunne0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

We're so glad to know that Mike and our team at Northside Lexus have been able to provide you with such a seamless experience over the years. Thanks for your continued support, we appreciate it!

December 29, 2023

Always a pleasure dealing with your dealership and people. We are happy with our choice of vehicles. Thanks More

by spiderwdc1103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

We're delighted to know you've had consistently pleasant experiences at Northside Lexus and are happy with your vehicle choices. We appreciate your trust in our business and look forward to working with you again in the future!

December 29, 2023

great service and awesome customerservice. they where helpful and really appreciated that they explained everything to me. More

by tamaradgutierrez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

Tamara, we're glad to know you had such a great experience working with our team at Northside Lexus! We always aim to provide top-notch service and clear communication. We appreciate your review and hope to see you again in the future!

December 29, 2023

Courteous, patient, thorough, friendly, if they don’t know the answer, they find someone who does More

by maccat1014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Matheson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

Thanks for recognizing our hard work! At Northside Lexus taking care of our customers means that we're dedicated to finding the answers and solutions you need. We hope to work with you again in the future!

December 29, 2023

Lisa was very nice and kind. Everything was good except for Darrel. He was not kind. He looked so kind when I met him first. He became increasingly cynical after I didn't select More

by qchul82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2024 -

Northside Lexus responded

We're sorry to read about your experience. It's important for us that all our customers feel valued and respected, so it's disappointing to learn we didn't meet those expectations this time around. We take feedback like yours seriously as it helps us improve our service quality. If you'd be willing, could you please reach out directly? We would appreciate the opportunity to discuss this further with you and address any concerns or questions you may have left unanswered due to your recent visit. Thank you, Doug Gilmer - Finance Manager - 281-569-3477

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