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Northside Lexus
Spring , TX
6,577 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,577 reviews
January 08, 2024
The sales team was exceptional - no presure, very approachable and kept it simple. Best experience we've had at any Houston dealership. approachable and kept it simple. Best experience we've had at any Houston dealership. More
by RUSS29
Verified Customer
January 08, 2024
I had a fantastic experience with Don Ansley. He was attentive, knowledgeable, and ensured I got the perfect vehicle, Lexus TX 350. Everyone in this Dealership was professional and pleasant. He was attentive, knowledgeable, and ensured I got the perfect vehicle, Lexus TX 350. Everyone in this Dealership was professional and pleasant. More
by mingchen13
Employees Worked With
January 08, 2024
The dealership and professional and knowledgeable. I especially like the reduced haggling which makes purchase easier and they do not force you to buy all the extra waranties. I always took my mainten I especially like the reduced haggling which makes purchase easier and they do not force you to buy all the extra waranties. I always took my maintenance to Lexus and the courtesy car is always a big plus in getting me to buy my next Lexus from this dealership. More
by ROBERT.YUAN
Employees Worked With
Other Employees :
I cannot remember the name of the finance person but you folks shuld have that and I also rate him a 5.
January 07, 2024
Rex was honest and awesome. A great combo when buying a new car. He was the best. A great combo when buying a new car. He was the best. More
by allenwaylon
January 07, 2024
We love everything about Northside Lexus. The showroom is gorgeous, sales personnel are very professional, and the service department is second to none. Outstanding in every way. The showroom is gorgeous, sales personnel are very professional, and the service department is second to none. Outstanding in every way. More
by STEBB1950
January 06, 2024
Not only was the dealership impeccable but Rex was absolutely amazing to work with in my new car purchase. absolutely amazing to work with in my new car purchase. More
by Teresa
January 06, 2024
Just a quick note to say that today we purchased/leased our twelfth Lexus from Northside Lexus since 1999. My wife and I have owned multiple LS’s, ES’s, RX’s, and GX’s. Today we leased another GX460. We our twelfth Lexus from Northside Lexus since 1999. My wife and I have owned multiple LS’s, ES’s, RX’s, and GX’s. Today we leased another GX460. We feel like Northside Lexus is our second home, by now we have probably spent more with you than we did for our home! We love your dealership because it is easy to buy/lease without a lot of games, high pressure and crazy car buying tactics. Everyone at Northside Lexus is friendly, personable and customer service oriented. Now for the guys we worked with today…. We have known Lance Williams for over twenty years. Lance is a real pro and we consider him a friend. He always does his very best to help us with every detail of the buying/leasing activities. We never think of buying a car without thinking of Lance. Nick Makrakis has been our salesman since Lance was promoted. Nick is amazing, his knowledge of every little detail of Lexus cars and SUV’s simply amazes me. Nick is another Northside Lexus employee that we consider our friend. Nick always goes the extra mile to guarantee we are sincerely satisfied with the service he provides and with our selection of the correct Lexus vehicle. Nick is without a doubt a real pro in the car industry and many cuts above. Forgive me but the name of our finance man escapes me but again he was a cut above and a real joy to meet with. He was without a doubt another dedicated employee, dedicated to Northside customers. My wife Cynthia and I will be back in two or three years to get our thirteenth Lexus from Northside Lexus. We are Northside Lexus customers for life (especially as long as Lance and Nick are at Northside). More
by ECARR12198
January 06, 2024
The staff are friendly , welcoming and professional . No hardselling . It was a stress free deal thus we calmly made decisions fast and easy.. No hardselling . It was a stress free deal thus we calmly made decisions fast and easy.. More
by Triplehook52
January 06, 2024
Mark is amazing he made it so easy for me . Everyone there down to the finance guy are amazing . Thank you all again I love my car . Everyone there down to the finance guy are amazing . Thank you all again I love my car . More
by austin_perusic
January 05, 2024
I Have driven Lexus since the year 2000 and bought 6 different models and never had any problems with the CAR OR SERVICE different models and never had any problems with the CAR OR SERVICE More
by EXYOOPER33
