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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,577 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,577 reviews

January 11, 2024

I am satisfied with your service and the car runs very well and good car More

by NC0677674
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anh Vu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Northside Lexus responded

Thank you for reviewing Northside Lexus! We are grateful for your feedback and hope you have a lovely day!

January 11, 2024

Northside Lexus felt friendly and service competitive. Hector was exceptional with product knowledge and service orientation. More

by zrezwi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Northside Lexus responded

We're glad to know you had a positive experience with Hector at Northside Lexus! We pride ourselves on our product knowledge and customer service. Thanks for the review!

January 11, 2024

Great experience from start to finish. Our salesperson Luis is a gem. Would recommend to anyone. More

by laurendellafranco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Ortega
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Jan 11, 2024 -

Northside Lexus responded

Lauren, it's wonderful to hear that Luis and the Northside Lexus team delivered a five-star experience! Thank you for your business and support.

January 11, 2024

Amazing experience. As big and as busy this dealership is, they still provide the personalized touch. Also, no pressure sales which I very much appreciated. More

by rockin_p
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Northside Lexus responded

We're glad to know you had an amazing experience at Northside Lexus! Our team strives to provide a personalized touch and no-pressure sales environment. Thanks for the positive feedback!

January 11, 2024

I was extremely dissatisfied with the service I received at Northside Lexus when I purchased my 2019 Land Rover Discovery! What I have to write will go well over the 15 word Minimum so I will forward my co More

by sherryl0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Randy Covert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2024 -

Northside Lexus responded

Sherryl, I'm really sorry to read about your dissatisfaction with the service you received. We always aim for a top-notch customer experience and it's disappointing to know you were left with a different impression. Your feedback is important to us and I'd appreciate an opportunity to discuss this further - please reach out at your earliest convenience. Thank you, Tyler Stephens - Pre-Owned Sales Manager - +1 (281) 569-3319

January 11, 2024

We purchased our second Lexus within two weeks of purchasing our first Lexus. Again, we worked with John Breax. He helped us to decide which trim of RX would best fit our needs and likes. He has trem More

by vlemoine01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2024 -

Northside Lexus responded

It's fantastic to know that John and Mike provided you with such a great experience at Northside Lexus. We appreciate your feedback, and we're looking forward to assisting you with all of your future vehicle needs!

January 11, 2024

Service is great. This dealership is very easy to do business with. Don Holifield helped me find the car I wanted. Great guy! More

by RHONDAVAUGHT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2024 -

Northside Lexus responded

Rhonda - We're glad to know that you had a great sales experience with us at Northside Lexus and found the car you wanted. Thanks for your kind words about Don, we'll be sure to pass them along!

January 10, 2024

Donnie was very helpful and kind. I appreciated his insight and quick and honest responses to my questions. More

by jillhogue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Northside Lexus responded

We're glad to know that Donnie was able to assist you effectively and honestly here at Northside Lexus. Your feedback is greatly appreciated!

January 10, 2024

I am extremely proud of the staff who helped me including Nick, Caleb and Thiam. All are extremely knowledgeable and willing to accommodate my needs with the purchase of a new vehicle. More

by dlokey0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thiam Oum
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Northside Lexus responded

We're so glad to know our team at Northside Lexus was able to assist you in finding your new vehicle. Thanks for acknowledging Nick, Caleb, and Thiam; we will be sure to pass along your kind words! Safe travels with your new ride!

January 09, 2024

She help me bought my new Rx 350 & excellent customer service & experience I’m happy with my new 2024 rx More

by Pragash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Christianson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Craioveanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2024 -

Northside Lexus responded

We're delighted to know you had an excellent customer service experience and are happy with your new RX 350! Thanks for choosing Northside Lexus. Enjoy the ride!

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