Northside Lexus

Erica was a complete professional throughout the process and made our car buying experience at Northside Lexus a memorable one. and made our car buying experience at Northside Lexus a memorable one. More

It was a pleasure doing business at Northside Lexus. The employees were very professional and friendly. The employees were very professional and friendly. More

Good courteous service. I’m an out of town buyer. Ordered the vehicle in 2023 and was told it would be available in February 2024 which was fine. Car was ready in January an I’m an out of town buyer. Ordered the vehicle in 2023 and was told it would be available in February 2024 which was fine. Car was ready in January and was told I could not wait to pick it up in February. Had to alter my plans so as to pick it up in January which was a big inconvenience for me. More

We had an impressive experience at Northside Lexus. Mark Green was very professional, service-oriented, and worked with us to get us our first Lexus. He and his sales manager set us up for a notewort Mark Green was very professional, service-oriented, and worked with us to get us our first Lexus. He and his sales manager set us up for a noteworthy December to Remember. Happy with our purchase. More

Great and fast service, Anh Vu is great at her job, I’m very satisfied, will be back in the future very satisfied, will be back in the future More

Most sophisticated car dealership I’ve ever been to, from start to finish, the customer service was incredible. Even after I’ve bought my car, they answer all my questions within minutes and always help me o start to finish, the customer service was incredible. Even after I’ve bought my car, they answer all my questions within minutes and always help me out. More

Very pleased with the buying process . No haggling and no hassle with finance on upgraded warranty etc. etc. Will definitely buy from Donnie again ! No haggling and no hassle with finance on upgraded warranty etc. etc. Will definitely buy from Donnie again ! More

Service good 👍, everything good. Dealer is nice. I will be back for next time. Thank you! Dealer is nice. I will be back for next time. Thank you! More

They have an elite team of great and friendly individuals who know how to address the needs of potential buyers. Tyler Stephen's was extremely courteous and treated my wife and I as family. who know how to address the needs of potential buyers. Tyler Stephen's was extremely courteous and treated my wife and I as family. More

My salesman was not good. I called the dealership knowing which car I wanted and was assigned to Javier Calderon. I scheduled my test drive and when I arrived he wasn’t very k I called the dealership knowing which car I wanted and was assigned to Javier Calderon. I scheduled my test drive and when I arrived he wasn’t very knowledgeable about the car. He didn’t explain many of the features and he didn’t even know much about what’s included in the L/certified program. Additionally, I’m upset with the communication - it was bad. I signed paperwork and arranged my down payment. I left my car at the dealership that day because Javier explained there would be a touch-up guy the next day that could take care of a scratch on the car. We agreed to 3pm and he didn’t meet me there. On top of that, he waited til I arrived to the dealership to let me know that the touch-up guy called in that day and it couldn’t ve fixed… I was very upset especially knowing that I live 45 minutes away. I wasted a trip. This is not the experience I would’ve expected from Northside Lexus. If it wasn’t because I love my car, I definitely would not have given Javier the sale. More