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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,575 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,575 reviews

January 27, 2024

Larry Kidd was a very nice person when we meet him last weekend but when we went on Thursday he was very rude and raising his voice.. it was very disrespectful.. we did get the car and everything but he wa More

by melindadiaz30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
2.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

Northside Lexus responded

We're sorry to learn about your recent experience. At Northside Lexus, we strive for exceptional customer service, and it sounds like this was not met in your case. We appreciate you bringing this to our attention and will address the issue internally while ensuring a better experience moving forward.

January 27, 2024

This was one of the best car buying experiences I had. Top notch service from start to finish. More

by BRCHEN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Northside Lexus responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Northside Lexus. Safe travels!

January 26, 2024

Bobby, Mason, and Herb were wonderful to work with. The sale was seamless, and we are looking forward to enjoying our new vehicle. More

by julie40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Northside Lexus responded

Julie, we're delighted to know that Bobby, Mason, and Herb made your experience at Northside Lexus a seamless one. Enjoy the new ride!

January 25, 2024

I had an amazing experience with Northside Lexus. The buying process is easy. I will go back again because of the excellent customer service. I highly recommend Northside Lexus to anyone looking fo More

by MCBROUSSARD.1513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Northside Lexus responded

We're delighted to know you had an amazing experience with us at Northside Lexus! We strive for excellent customer service and we appreciate your recommendation. Looking forward to seeing you again down the road!

January 25, 2024

John was great! It is because of him that we got our RX! He was great to work with, very knowledgeable, friendly, understanding, and helping us meet our needs! I More

by RobGonJon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Northside Lexus responded

It's fantastic to know that John provided such a great experience at Northside Lexus. We're glad he could help you find your RX! Thanks for recommending us and we look forward to seeing you again in the future.

January 25, 2024

Northwest Lexus dealer have a really good services. Steve is my sale man and he made everything perfect. More

by kietvo.gds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Northside Lexus responded

We're so glad to know you had a great experience with Steve at Northside Lexus! Thanks for sharing your feedback and we hope to see you again soon - Congratulations on your new vehicle!

January 25, 2024

People there were friendly and helpful. . I didn’t have to wait long for help. More

by Adrian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Northside Lexus responded

Adrian, thanks for sharing your recent experience at Northside Lexus! We're elated to hear our team welcomed you and ensured you felt accommodated throughout your visit. Until next time, drive safely!

January 25, 2024

The place is very nice and clean, people are very professional, it is excellent shopping experience! More

by Li
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Northside Lexus responded

Thanks for shopping at Northside Lexus! Please let us know if there's anything else we can assist you with down the road!

January 25, 2024

Very friendly, and informative. Very easy service and the total time I was in the building was less than half and hour. More

by huicocheaivan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Northside Lexus responded

We're delighted to know you found our service at Northside Lexus friendly and efficient. Thanks for sharing your experience - see you next time!

January 25, 2024

Northside Lexus provided a very courteous, knowledgeable, and patient sales team. Purchasing the car was a very enjoyable experience. I was comfortable asking questions. I felt as if I was part of a family More

by MJ2EICH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Christianson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TIM KARMOUT
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Jan 25, 2024 -

Northside Lexus responded

It's great to know you felt like part of the family at Northside Lexus. We always aim for a win-win solution and we're glad your car buying experience was enjoyable! Drive safe!

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