Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Northside Lexus
Spring , TX
6,575 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,575 reviews
January 28, 2024
The purchasing experience was great. I felt that the dealer had a good team approach to helping the customer get the best deals possible and respect their time. I also like to thank Herb I felt that the dealer had a good team approach to helping the customer get the best deals possible and respect their time. I also like to thank Herb, used cars sales manager for helping us to make the purchase of our vehicles enjoyable and with confidence. We hope to continue to work with the dealer in the future. More
by jalutjem
Verified Customer
January 28, 2024
FINALLY, after 4 months of chaos with my brand new 2024 Lexus, the dealership did what I asked then to do months ago. It’s been a ride I never want to take again & will never purchase another Lexus again. Lexus, the dealership did what I asked then to do months ago. It’s been a ride I never want to take again & will never purchase another Lexus again. Our salesman was short with us many times and when we confronted him with this, he said he mirrored our behavior, however he didn’t own a Lexus and it break after 3 DAYS. He should have kept his professionalism no matter what, so he needs further training. I could say so much, do your research before purchasing a Lexus! More
by Jana Beal
January 28, 2024
Jason was great and helpful. There’s are some mild scratches on the car and he promised to buff it out when I bring the car back. Nice person There’s are some mild scratches on the car and he promised to buff it out when I bring the car back. Nice person More
by paulinatran3
Employees Worked With
January 28, 2024
Bobby Bosley was an excellent sales person. Excellent and responsive! We will be back for future cars! Great experience and customer service. Excellent and responsive! We will be back for future cars! Great experience and customer service. More
by jodilwhite21
January 27, 2024
Everyone at North Side Lexus is always so knowledgeable, helpful and friendly. They really make me feel valued. helpful and friendly. They really make me feel valued. More
by nelliebelle301
January 27, 2024
Just bought my fourth car from Northside. Didn’t even consider going somewhere else and it’s a three hour drive to get there. The service department and Agustin Soto is why I keep coming back Didn’t even consider going somewhere else and it’s a three hour drive to get there. The service department and Agustin Soto is why I keep coming back. Thank you Mark, Caleb and Thiam for making this experience excellent. More
by janettecarpenter
January 27, 2024
Thank you! Ashley Nguyen for being instrumental in our Lexus purchase. She was very professional, knowledgeable and made us feel comfortable. Ashley Nguyen for being instrumental in our Lexus purchase. She was very professional, knowledgeable and made us feel comfortable. More
by ivipamj
Employees Worked With
January 27, 2024
This was our third vehicle with the dealership and everything is always perfect We will be back everything is always perfect We will be back More
by STANLEY.LANDRY
