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Northside Lexus

Spring , TX

4.9
6,634 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,634 reviews

October 06, 2024

Ashley was recommend by someone I trusted or I wouldn't have cone back! I had a bad experience with another salesman! More

by jefenner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo was wonderful!
Oct 09, 2024 -

Northside Lexus responded

I'm glad to hear Ashley was able to restore your trust after a previous experience, and we apologize for the initial inconvenience you encountered. If there's anything else we can do for you or if you'd like to discuss further, please feel free to reach out. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

October 06, 2024

Mr.Lopez did an awesome job of selling this vehicle. I love my Inifiniti QX55. Thank you once again. Connie Lilly More

by cdl7502
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerson Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Northside Lexus responded

We're thrilled to hear you're loving your Infiniti QX55 and that Mr. Lopez provided you with excellent service! Thank you for sharing your experience, and if there's anything further we can do to make your rating a 5-star one, feel free to reach out. Take care! Tyler Stephens - Pre-Owned Sales Manager - +1 (281) 569-3319

October 05, 2024

Needham Shotwell Made the car buying experience so easy and stress free. He was very knowledgeable and helpful. From start to finish Lexus really took care of me. I will definitely recommend Mr. Shotwell a More

by CHAVEZJ.PENSACOLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Northside Lexus responded

We're delighted to hear that Needham made your car buying experience smooth and stress-free at Northside Lexus. Thank you for recommending us, and we hope you're enjoying your new vehicle!

October 05, 2024

Ashley and the financing team was outstanding. Ashley made the whole buying experience exceptionally comfortable and easy. Way more than any other car make we’ve visited before deciding on this Le More

by technics445
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter McRight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Northside Lexus responded

Thank you for sharing your experience with Ashley and the team at Northside Lexus! We're delighted to hear that they made your first Lexus purchase so comfortable and easy. We look forward to welcoming you back in the future!

October 05, 2024

This is my first Lexus purchase, the whole staff was professional and courtias. Would definitely recommend this dealership to friends and family. More

by eleazarv1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Northside Lexus responded

Thank you for choosing Northside Lexus for your first purchase! We're delighted to hear that our team provided a professional and courteous experience. We appreciate your recommendation and look forward to serving you again in the future!

October 05, 2024

Very proficient and courteous folks. Did an excellent job in explaining the salient features of the new vehicle. More

by ia71955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Northside Lexus responded

We're delighted to hear that our team at Northside Lexus provided you with proficient and courteous service. It's great to know they explained the features of your new vehicle so well. Thank you for sharing your experience!

October 04, 2024

My salesman and all the people involved with the purchase and delivery were extremely knowledgeable and helpful. There was no pressure and the process was enjoyable. More

by gfreeman78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter McRight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember the finance guys name but he was excellent.
Oct 04, 2024 -

Northside Lexus responded

We're delighted to hear that your experience with our team at Northside Lexus was enjoyable and pressure-free! Thank you for sharing this positive feedback. Safe travels in your new vehicle!

October 04, 2024

Great Experience! From test drive to Purchase, Very easy and comfortable! A+ Gassed up ,cleaned up as promised. More

by dougdixongolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Northside Lexus responded

We're delighted to hear that your experience from test drive to purchase was smooth and comfortable at Northside Lexus! Thank you for the A+ feedback, and enjoy driving your new vehicle!

October 03, 2024

Ever step of our purchase was professional, easy and fast once we choose our Lexus. Our sales person Don was knowledgeable and answered all our questions. Jeff the finance manager reviewed all our purchase o More

by ruel.larson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thiam Oum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Northside Lexus responded

Ruel, we're delighted to hear that Don and Jeff made your experience at Northside Lexus smooth and enjoyable. Thank you for sharing such positive feedback! Enjoy every moment with your new car!

October 03, 2024

Michael was extremely professional throughout the entire process of purchasing my car. From the moment I put down the deposit until a year later when the car was delivered, he kept me informed about More

by CORNELLIA.ANGELLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Northside Lexus responded

Cornellia, we're delighted to hear about your exceptional experience with Michael at Northside Lexus. It's wonderful that he provided such thorough support and kept you informed throughout the process. Enjoy all the features of your new car!

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