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Northside Lexus
Spring , TX
6,574 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,574 reviews
February 05, 2024
Michael Featherstone worked around my schedule to get purchase done! Vehicle delivery was fast and efficient! purchase done! Vehicle delivery was fast and efficient! More
by cned8262
Verified Customer
February 04, 2024
I like that this dealership does not included ridiculous fees like reconditioning fees, nitrogen filled tires, or window tint warranties. fees like reconditioning fees, nitrogen filled tires, or window tint warranties. More
by johnyaz
Employees Worked With
February 04, 2024
Customer service was not good. Bought a brand new Lexus vehicle on 11/3/23 and had to bring it back the same day because the check engine light and several other lights came on. I Bought a brand new Lexus vehicle on 11/3/23 and had to bring it back the same day because the check engine light and several other lights came on. I did not get my brand new vehicle back until the week of Dec 20th and had it for 4 days and had to return it to the dealership because the heating elements to the seats were not working and the seats would not stay programmed. There was a computer issue which was the findings. I no longer wanted the vehicle and asked for a brand new one. I finally got a new vehicle on 2/1/24. After having conversations with the finance and manager, I was informed that they would give me the best deal. Instead of doing a collateral swap, they sold me a new vehicle and used my equity as a down payment to make it work. When going to finance to do paperwork they tried to not give me all the value I paid for original vehicle. Once everything was done, I asked for complimentary Lexus gear for my troubles and haven’t heard from anyone because they say it’s out of their control. More
by tdgouard
February 04, 2024
Bobby in sales is the best! Super nice and helpful He has been there 15 years for a reason Super nice and helpful He has been there 15 years for a reason More
by ROD.ZELAYA
Employees Worked With
February 03, 2024
After a call to Herb Mills, he assisted us in finding the exact car we wanted and it was actually on the dealership’s lot! Marcus Atkins made the financing process as “painless” as possible. Herb Mills l exact car we wanted and it was actually on the dealership’s lot! Marcus Atkins made the financing process as “painless” as possible. Herb Mills lll assisted me with some of the technology aspects of the car before I drove off. Overall, a food experience for someone who hates the process of car buying. More
by JCABORI
February 03, 2024
Everything was clean and bright. All the staff were helpful. Our salesman was helpful and truthful. All the staff were helpful. Our salesman was helpful and truthful. More
by PAMILOU012
Employees Worked With
February 03, 2024
I’ve traded there for 15 years and driven a Lexus for 26 years. Have missed the fresh baked cookies. years. Have missed the fresh baked cookies. More
by JIMANDSARA
February 03, 2024
I had a very pleasant experience at this dealership. The staff was helpful and efficient. The staff was helpful and efficient. More
by IMANIRUTH02
Employees Worked With
February 03, 2024
We really enjoyed working with Lisa. We would definitely recommend this dealership to friends. So far we really like the Rx. We would definitely recommend this dealership to friends. So far we really like the Rx. More
by lauraroffmannpto
