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Northside Lexus

Spring , TX

4.9
6,633 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,633 reviews

October 11, 2024

I always felt like I was getting a thorough and honest answer to my questions More

by BCAVALIER04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Northside Lexus responded

All of us at Northside Lexus are happy to see this wonderful feedback! Thank you, Bcavalier04!

October 10, 2024

I think Northside Lexus dealership is great and very welcoming when you arrived to the dealership. More

by AMANDA_SPIVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thiam Oum
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keyla Valesquez
Oct 10, 2024 -

Northside Lexus responded

We are so happy that our Northside Lexus team delivered an excellent experience. Thank you, Amanda!

October 08, 2024

I was near the end of a long waiting list for the highly sought after GX550 and Lisa got me one in a few months rather than the several months to a year I had expected. During the purchase I was not pressur More

by chinhster
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Northside Lexus responded

We're delighted to hear that Lisa was able to expedite your Lexus GX 550 purchase at Northside Lexus and provide a pressure-free experience. Our team aims for transparency and ease in every transaction, so it's great to know we hit the mark with you. Enjoy your new vehicle!

October 07, 2024

We have been pleased with the car until today when we realized that, contrary to what the salesman assured us, the car taker premium gas not regular gas. This was a specific question we had because I was More

by jcj.texas61
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Don Ansley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Northside Lexus responded

I'm sorry to hear about the confusion regarding the type of gas your car requires. We strive for transparency and it's concerning that this wasn't communicated clearly during your purchase. Please reach out if you'd like to discuss this further or have any other questions, as we're here to help in any way we can. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

October 07, 2024

Austin and Doug made the car buying process quick and easy! When the plates came in we got it in the mail the next day. Top service! More

by buib1337
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Northside Lexus responded

We're delighted to hear that Austin and Doug made your car buying experience smooth at Northside Lexus! It's great to know you received top-notch service, including the speedy delivery of your plates. Enjoy your new ride!

October 07, 2024

Austin Marshall was great to work with in selecting our LX and great a fair price for our trade-ins. No pressure throughout the purchase process. Jeff, in finance, was easy to work with and never tried t More

by jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Marshall
Oct 07, 2024 -

Northside Lexus responded

We're delighted to hear that Austin and Jeff made your experience at Northside Lexus smooth and pressure-free. Thank you for choosing us, enjoy your new Lexus LX!

October 07, 2024

Nick and Darrell made the whole experience seamless. Easy to recommend to someone else looking for a car More

by LROSEWE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Northside Lexus responded

We're delighted to hear that Nick and Darrell provided a seamless experience at Northside Lexus. Thank you for recommending us, and we hope you enjoy your new car!

October 06, 2024

This is the third Lexus we have purchased from them. We live in Georgetown, Tx but drove 180 miles to purchase this new Lexus. Great team. More

by japacesc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Northside Lexus responded

Japacesc, thank you for making the journey to Northside Lexus once again! We're delighted to have earned your trust and appreciate your continued support. Enjoy your new Lexus!

October 06, 2024

It's a great team and an awesome dealership to work with when shopping for a new or used car. We were treated with respect and felt we were given honest answers to our questions. Lexus has been a great ca More

by BRUNSTOMMY321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Northside Lexus responded

Thank you for sharing your experience with Northside Lexus, Tommy! We're delighted to hear that our team provided respectful and honest service during your car shopping journey. Enjoy the exceptional ride in your Lexus, and we look forward to serving you again!

October 06, 2024

Ashley was recommend by someone I trusted or I wouldn't have cone back! I had a bad experience with another salesman! More

by jefenner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo was wonderful!
Oct 09, 2024 -

Northside Lexus responded

I'm glad to hear Ashley was able to restore your trust after a previous experience, and we apologize for the initial inconvenience you encountered. If there's anything else we can do for you or if you'd like to discuss further, please feel free to reach out. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

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