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Northside Lexus

Spring , TX

4.9
6,694 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,694 reviews

August 15, 2013

I have chosen to drive a Lexus because of the service and warm welcome from Northside Lexus. I bought a used Lexus in Dallas, but serviced it at Northside since I live in Spring. I would always tell anyone More

by deborahranderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Sausley
August 13, 2013

I love the Lexus SUV that I have, it is my second one. I love the service and really love the pick-up & delivery service and leaving a car for me to drive in between. Usually, I would have to wait a comple More

by bchunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat
August 13, 2013

I have never associated with a dealership so pleasant and professional. There's no one around trying to herd customers to a certain area and there is no one trying to sell more service or options than I eve More

by KMarl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
August 12, 2013

WE RATED OUR EXPERIENCE AS HIGH AS WE DID DUE TO THE EXCELLENT WORK AND FOLLOW THROUGH FROM SERVICE REP. LIZ RENCON. ALL OF OUR SERVICE ISSUES WERE ADDRESSED AND WE WERE INFORMED OF THE NATURE OF THE W More

by padhock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rencon
August 09, 2013

A reman Alternator cost $1,100. The service and people are wonderful but the price is crazy. I will probably not return and that is regrettable because I have always had a great experience there but I rea More

by Doris anderson
Price
Recommend Dealer
No
Employees Worked With
Jackie
August 09, 2013

As usual, Jon Gosling is the reason I keep driving a Lexus. He is extraordinarily WONDERFUL! I hope and pray that he will be with your dealership forever! If so, I'll drive a Lexus forever!!! I cannot t More

by beverlydsimms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JON GOSLING
August 08, 2013

Why? Two reasons: 1.Delightful acquaintance of Mr. Pat Pendergast as a robust, charming, extremely talented, conscientious and ingenuous consultant. 2. The Service (those special touches and talented cra More

by gdestouet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pendergast
August 08, 2013

All the poeple were diligent, helpful and prompt. I couldn't find anything to complain about, even though I dropped by without an appointment scheduled. More

by ddtt69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My regular service rep
August 01, 2013

Everything perfect as usual except for that the computer for vehicle inspections broke down. We always get very personalized service and is greeted by a very friendly staff. More

by Goranhaag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Buckmaster
July 31, 2013

Ms. Braton is always very professional and takes time with her customer. She takes the time to explain what really needs to be done and explains the various options. She is definitely a positive for your More

by ISWILLIAMSJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacquelyn Braton
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