Northside Lexus

Anita was prompt, efficient, courteous and genuinely cared about seeing that my vehicle was serviced properly. There was a single glitch in a dent repair that she helped me with. She handled it immediat cared about seeing that my vehicle was serviced properly. There was a single glitch in a dent repair that she helped me with. She handled it immediately and saw that it was done properly and quickly. This, in addition to the 30K major service that was done on my vehicle. I am very pleased with Anita's expertise and efficiency. More

Efficiency and great attitude of service rep Jacki. Since they still could not replicate the rattle I have brought the car in for 3 times now, she told me to bring it in the next time I heard it and she woul they still could not replicate the rattle I have brought the car in for 3 times now, she told me to bring it in the next time I heard it and she would immediately work me in. I appreciate knowing I can do that. More

No matter when I bring my car in for service Jacque always greets me with a smile and provides me with a very pleasant service experience. The quality of her help has always been excellent. always greets me with a smile and provides me with a very pleasant service experience. The quality of her help has always been excellent. More

RX350 had a bad battery; service visited my home where the car was located and changed out the battery! Saved time and cost of towing. the car was located and changed out the battery! Saved time and cost of towing. More

Eric was very courteous and attentive to the concern I was having with the windshield wiper on my car. I love the service that this dealership provides. was having with the windshield wiper on my car. I love the service that this dealership provides. More

This dealership delivered prompt, efficient service, demonstrated comprehensive knowledge of my car, and offered various options specific to my individual situation. I highly recommend them. demonstrated comprehensive knowledge of my car, and offered various options specific to my individual situation. I highly recommend them. More

It costs a little extra; but well worth it. Everything is explained thoroughly and never any doubt that the work will be done correctly and in the time promised. I always leave feeling confident that my veh explained thoroughly and never any doubt that the work will be done correctly and in the time promised. I always leave feeling confident that my vehicle is going to run trouble free until the next service. More

The Service was good for a Lexus dealership. The Lexus in Florida serves sandwiches while you wait. :-) The manager set my expectations before I waited for my service so I was ready for the over 1 hour w in Florida serves sandwiches while you wait. :-) The manager set my expectations before I waited for my service so I was ready for the over 1 hour wait. More

Great service since 2007. My service representative Jackie is very nice. I appreciate the detail summary especially the color codes for urgent concerns. Thank you !!! Jackie is very nice. I appreciate the detail summary especially the color codes for urgent concerns. Thank you !!! More

I appreciated Michael talking directly to me instead of my husband since I am the one selecting and driving the car. My service was very quick and efficient my husband since I am the one selecting and driving the car. My service was very quick and efficient More