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Northside Lexus

Spring , TX

4.9
6,529 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,529 reviews

January 30, 2014

Ben was very friendly and courteous. He took time explaining to me the power steering fluid leaking problems. That's why I decided to get it repaired immediately. Also, the repair was done timely. More

by tingyoun20226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Matthew
January 29, 2014

Northside Lexus provides a quality experience whether it be sales or service. We have purchased two vehicles from Randy Covert who is the best salesperson we have ever worked with and Jeff Pettipher who pro More

by marieb53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert and Jeff Pettipher
January 29, 2014

I always have an excellent experience when going to Lexus. Roxy was very easy to deal with and went out of her way to make sure I was taken care of and did not have long to wait. I always recommend L More

by knurenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxy
January 28, 2014

Jacque is very helpful and knowledgeable about service details, delivery dates and pricing. The receptionist are always very friendly. It is very refreshing to get the same high level service each time More

by Sharon2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Bratton
January 22, 2014

Since my service rep was out, I was provided an alternate service rep. Jacque was fantastic!! We had never done any Service work prior. While I was waiting for my vehicle, she emailed me the recommended a More

by JDesch
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacque Bratton,
January 22, 2014

You are very over priced on your service charges. Will be using other service providers for service in the future. I can't afford topay for what , is in effect, almost $200.00 for an oil and filter chan More

by jmilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Liz Rincon
January 22, 2014

Jacque was very friendly and was a pleasure to work with. She was very knowledgeable and seemed to want to please my every request. It was a different experience at a car service center. More

by RRDurrett
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacque Bratton
January 22, 2014

The Lexus service team has always been responsive to our request for service on our Lexus RX350. Today we had our tires replaced and the ride on the new tires was great, could really feel the difference. More

by jgalindo55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxy Andrade
January 21, 2014

I took my vehicle in for it's 75k mile check-up. I can usually only schedule service around or close to a weekend and make it a point to schedule service when Anita's techs are working. I was provided More

by 1dontwanttocreateausername
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Buckmaster
January 21, 2014

Great service, thanks to the service manager. I went with a minor problem concerning my last oil change. The problem was resolved immediately. Thank you More

by rlane7214
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandy Lamar
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