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Northside Lexus

Spring , TX

4.9
6,885 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,885 reviews

September 08, 2018

Went in for service; left with new car. This is the second car Ive purchased from this dealership. Always a smooth process and will continue to be a customer. Thank you Northside Lexus! More

by JCBinder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Kim, Randall Blackwell
Sep 10, 2018 -

Northside Lexus responded

Hi there, Thank you for being a continued member of our Northside Lexus family! We are thrilled that JJ and Randy Blackwell could be of great assistance during your car buying experience! Thank you for your review.

September 07, 2018

It was awesome. It was a wonderful experience. We did not feel pressured at all. David was very honest with us and gave us upfront and direct answers to our question More

by MSAPPAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gardner
Sep 07, 2018 -

Northside Lexus responded

Hi there, We have to agree that David is awesome, and always provides a fantastic experience! We are so glad he was given the opportunity to assist you, and show off his customer service skills!

September 07, 2018

Car and my dealer , JJ Kim were so awesome! Unforgettable Experience!!! My dream car was purchased with JJ Kim. He satisfied all my demands with kind and patient heart. He is a great Lexus dea More

by Min1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Kim
Sep 07, 2018 -

Northside Lexus responded

Hi there, I am elated to hear that JJ provided you with an excellent car-buying experience! Congratulations on your vehicle purchase, we greatly look forward to continue serving you!

September 07, 2018

Very easy and smooth transaction. I was able to complete most of my purchase and trade-in via telephone and internet, before going to dealership. The complete experience was flawless. More

by J.TRAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamilton Dawes, David Gardner, David Ortiz
Sep 10, 2018 -

Northside Lexus responded

Hi there, That is awesome to hear that David Gardner and David Ortiz gave you great customer service! We are so glad that the process was made quick and easy!

September 07, 2018

Great 👍 Experiences Northside Lexus IS always a wonderful experience for me. Whither it services which happened every 2 month for me with high mileage or the sales which More

by RODNEY STEVENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Northside Lexus responded

Hi Rodney, Thank you so much for being a continued part of the Northside Lexus family! I am so glad that Josh, as well as the rest of our staff, were able to give great customer service!

September 07, 2018

Always a great experience! We recently purchased a used Lexus from Northside and the experience was no different than our past experience buying new cars. The salesman was court More

by CHERHENRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Brandon
Sep 10, 2018 -

Northside Lexus responded

Hi Cher, We are so pleased that Steve and Hector made such a wonderful impression on you! Thank you for being a continued member of our Northside Lexus family!

September 06, 2018

Exceptional. Professional. Good price. Salesman was courteous and answered all questions and was efficient in working to make a fair deal. Patient in explaining features set favorite radio More

by Jje45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton , Alex Delgado
Sep 07, 2018 -

Northside Lexus responded

Hi there, Alex and Ashley are an absolute pleasure to work with, so we are so glad that they were given the opportunity to assist you! Thank you for your review!

September 06, 2018

2018 350 RX So easy and no stress at all. My sales rep Eric went out of his way to ensure I got the incentives and rebate. Lexus is wonderful! More

by Kimbo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fuller
Sep 07, 2018 -

Northside Lexus responded

Hi there, I am thrilled that Eric Fuller provided you with such awesome customer service! Welcome to the Northside Lexus family!

September 06, 2018

Awesome experience! My experience with Lexus was not like any previous car experience. Joshua Keough made it an especially enjoyable experience. There was never any pre More

by kim43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Northside Lexus responded

Hi Kim, We are absolutely thrilled that Josh was able to get you into the vehicle you desired! We are very proud that he provided such an awesome car-buying experience, and thoroughly took care of you! Congratulations on your new vehicle purchase!

September 06, 2018

Northside Lexus I purchased a pre-owned car from Northside Lexus a few days ago. I found the staff to be friendly and professional. I recommend this staff and dealers More

by AS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Kim
Sep 07, 2018 -

Northside Lexus responded

Hi there, We are so glad that JJ and the rest of our staff left a great impression on you! Thank you for your review!

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