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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,573 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,573 reviews

March 09, 2024

Very clean environment. Professional staff. Steve worked really hard to make things go easy with not much effort on my part. More

by pcox61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Northside Lexus responded

We're glad to know you had a smooth experience with Steve and our team at Northside Lexus. Thanks for highlighting the cleanliness of our environment and the professionalism of our staff!

March 09, 2024

Beautiful building. Nice comfortable lounge with compliments coffee and snacks. Very pleasant waiting rooms. Friendly staff More

by Humayun78664
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Northside Lexus responded

We're happy to know you enjoyed our facilities and the complimentary amenities at Northside Lexus. Thanks for your positive feedback!

March 09, 2024

Staff was very friendly and informative. Very impressed with the dealership as a whole. Would definitely recommend it. More

by jaboswell2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anh Vu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Northside Lexus responded

We're so glad to know you had a positive experience with our team at Northside Lexus and found them friendly and informative. Thanks for recommending us; we appreciate it!

March 08, 2024

Staff is very friendly and accommodating. Surrounding very clean. I would recommend them to friends and relatives and neighbors. More

by BEATRICEFRASER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared States
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Guzman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Northside Lexus responded

Beatrice, we appreciate your kind words and recommendation! Our team at Northside Lexus is always here to provide a friendly, clean environment. We are here for anything else you might need down the road!

March 08, 2024

I found Northside Lexus to be a,professional, trustworthy,, honest, knowledgeable, and a fair dealership. More

by wjquig
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thiam Oum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Northside Lexus responded

We're delighted to know you found our team at Northside Lexus professional, trustworthy and fair. We strive for these qualities in our service! Thanks for the review!

March 08, 2024

Hands down the best customer service from sales, finance and service. I’m a 20 year customer and wouldn’t go anywhere else thanks to Nick! More

by asher7502
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Northside Lexus responded

We're delighted to know you've had such a positive experience with us at Northside Lexus over the years! It's great that Nick and our team have consistently provided top-notch service. Here's to many more successful years together!

March 08, 2024

Best car buying experience I’ve ever had. Thank you John and Marcus for everything! More

by erw81787
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Northside Lexus responded

Congrats on your new car! The Northside Lexus team is so glad that John and Marcus delivered a five-star buying experience. Enjoy every mile!

March 08, 2024

Ann is amazing sales lady, very friendly and professional staff, and Caleb is amazing works for my deal. More

by TUYET ANH VU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anh Vu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Northside Lexus responded

We're delighted to know that Ann and Caleb provided you with an amazing experience at Northside Lexus. Thanks for the kind words about our team, we appreciate it!

March 08, 2024

This was a very good experience for me. This the first time I have ever purchased 2 vehicles from the same salesperson and that is saying a lot for me. Michael was patient and responsive th More

by gordon.wingate
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Northside Lexus responded

We're delighted to know that you had a positive experience with Michael and Tanner at Northside Lexus. Our team always aims to prioritize our customers' needs above all else, so it's great to see this reflected in your interactions. Thanks for recommending us - we appreciate the support!

March 07, 2024

We’ve bought 3 RX 350s since 2009 they Northside Lexus and have been very happy with the dealership! Needham Shotwell was our sales rep and he was awesome. He kept us informed and up to date and worked ha More

by Debbie Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Northside Lexus responded

Debbie, it's great to know you've had such positive experiences with us at Northside Lexus! We're glad Needham was able to assist and keep you informed throughout the process. Enjoy your new RX 350s!

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