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Northside Lexus
Spring , TX
6,882 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,884 reviews
April 17, 2019
Very pleasant experience I had a very pleasant interaction with the staff that worked with me at Northside Lexus. I thank Don Ansley, Brent Penn and Erica Pollino. I enjoy dr I had a very pleasant interaction with the staff that worked with me at Northside Lexus. I thank Don Ansley, Brent Penn and Erica Pollino. I enjoy driving my Lexus RX 350. More
by GWHEPGULER2
Verified Customer
April 17, 2019
Great Buying Experience My wife and I enjoyed a great buying experience at Northside Lexus. From our salesperson, David Gardner, to our finance person, Caleb Vario. Both wer My wife and I enjoyed a great buying experience at Northside Lexus. From our salesperson, David Gardner, to our finance person, Caleb Vario. Both were extremely professional and easy to deal with. David was extremely helpful to make sure my wife was comfortable with the vehicle she selected and made sure she had all of her question answered. Caleb was most helpful in explaining our financing options and was helped us in selecting the best option for us. We can definitely recommend Northside, David and Caleb to all. More
by WPWILSON97
April 17, 2019
Great!!!! I had a good experience with sales and finances. I would recommend others. Customer service was great. They were very patient with me and worked wi I had a good experience with sales and finances. I would recommend others. Customer service was great. They were very patient with me and worked with my price range. More
by valeriebwilliams
April 16, 2019
Very pleasant I have used Zee as my service representative for over a year. He has always been very helpful. Because of the good service I've received we decided I have used Zee as my service representative for over a year. He has always been very helpful. Because of the good service I've received we decided to buy our next Lexus from Northside. Our salesman Alex Delgado was excellent. He worked hard to get us a good deal. More
by danmar4450
April 15, 2019
Easy no pressure transaction Easy transaction. Quoted price of new Lexus and our trade in value. We to the dealership and everything was ready and exactly as we discussed. Le Easy transaction. Quoted price of new Lexus and our trade in value. We to the dealership and everything was ready and exactly as we discussed. Let me know the ins and outs of leasing vs purchasing More
by Stever711
April 15, 2019
Awesome Sale My salesman, Michael Van Cleave is awesome because I've been wanting my vehicle since the beginning of the year but decided to buy a house as well. H My salesman, Michael Van Cleave is awesome because I've been wanting my vehicle since the beginning of the year but decided to buy a house as well. He was willing to work with me and found the exact vehicle and color I wanted. He just has a great personality. Very honest, friendly and professional. I'm sure the rest of the salesman are great but he has been my only salesman for my last three vehicles with Lexus! More
by TchelindaStillwell
Employees Worked With
Michael Van Cleave
April 15, 2019
Love my car David is awesome. 3rd car I’ve gotten thru him. Always has time and always a smile for me. If I have questions, if he help me he finds someone who wil David is awesome. 3rd car I’ve gotten thru him. Always has time and always a smile for me. If I have questions, if he help me he finds someone who will More
by hartnettrose
Employees Worked With
David Gardner, Brian Cobb, James Vu
April 14, 2019
Easy sale I wasn't pressured by Needham and didn't try to bargain on the price, I understand Lexus is not a heavily discounted vehicle. Since this has to be 25 I wasn't pressured by Needham and didn't try to bargain on the price, I understand Lexus is not a heavily discounted vehicle. Since this has to be 25 words long, here are the extra words. More
by TRCTEX
Employees Worked With
April 13, 2019
2018 RX350 Total transaction process went fairly well. Decent selection of vehicles. Bent over and took it in the rear end on pricing though. No win-win. Very Total transaction process went fairly well. Decent selection of vehicles. Bent over and took it in the rear end on pricing though. No win-win. Very disappointing. Will probably use another dealer for my next purchase. More
by klyou0
Employees Worked With
Juan Fuentes
April 13, 2019
Always The Best Top shelf service. Feels like family. It’s my 4th lease with Bobby and he always delivers the best service and it’s so easy! James was sweetheart who Top shelf service. Feels like family. It’s my 4th lease with Bobby and he always delivers the best service and it’s so easy! James was sweetheart who made the finance part a breeze. More
by ELIZ116
