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Northside Lexus

Spring , TX

4.9
6,886 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,886 reviews

May 07, 2019

Best vehicle purchase process ever! Donnie Holcomb - a true professional. Donnie's knowledge of the Lexus brand and various models is extensive and detailed. I was treated respectfully a More

by CHMc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Pollino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2019 -

Northside Lexus responded

Wow, what a spectacular review! We are so absolutely thrilled that Donnie gave you a five-star experience! We are so glad to have you as a member of our Northside Lexus family, we greatly look forward to continue serving you and exceeding your expectations!

May 04, 2019

New ES 350 Just a big thanks to our salesman, Joshua Keough. He called me to let me know that there was a car he thought I would like. The deal was done the next More

by JODISOHRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
May 06, 2019 -

Northside Lexus responded

Hi there, We are so thrilled that Joe did such a fantastic job finding the exact car you wanted! He is a fabulous part of our team, as well as James in finance! Thank you so much for sharing your experience.

May 04, 2019

Experience was good. Don’t think maintenance review was done that well. Two weeks after having vehicle had to take to Katy Lexus Dealership for brakes and rotators. More

by JUDYVCHANDLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Washington, James Vu
Jun 01, 2019 -

Northside Lexus responded

Hi Judy, We apologize about your experience. Thank you for your feedback, we will take this as a learning opportunity. Please let us know if there is anything we can do. Sincerely, General Sales Manager Timothy Karmout 281-569-3308

May 03, 2019

Great experience No pressure, informed us of all options (ie: buy vs lease) and benefits. The entire process went very smoothly and I was in a new vehicle 24 hrs late More

by PGJB45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica and Brad in tech support
May 04, 2019 -

Northside Lexus responded

Hi there, We are so thrilled that Mike did such a fantastic job finding the exact car you wanted! He is a fabulous part of our team, as well as Erica and Brian in technology and Marcus in finance! Thank you so much for sharing your experience.

May 02, 2019

Great business Great local honest car dealer! My salesman Chase was amazing, customer service was excellent. The front receptionist was super friendly and very quick More

by TCRSWLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Fisher
May 02, 2019 -

Northside Lexus responded

Hi there, We are so pleased that our team took such great care of you, and got you into a vehicle you love! Congratulations on your new vehicle!

May 01, 2019

Lease 2019 RX350 Fabulous dealership, great variety of vehicles or they will find the one you want. My 2015 Lexus RX 350 was purchased through Bobby Bosley...so I wen More

by micahsyaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Cobb, Brent Penn
May 01, 2019 -

Northside Lexus responded

Hi there, We have to agree that Bobby is wonderful, and always provides excellent service! We are so glad that we could leave you with a great impression. Thank you for sharing your experience!

May 01, 2019

Great experience This is the 3rd time we have leased from Northside Lexus and Bobby has always helped make sure we were satisfied with the process. Hamilton made the p More

by Sylvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
May 02, 2019 -

Northside Lexus responded

Hi there, Firstly, thank you so much for being a continued member of the Northside Lexus family! Secondly, we are so glad that Bobby was able to provide you with an awesome car-buying experience. Thank you for your review!

April 30, 2019

Purchase Had in stock what I was looking to purchase; ease of doing business with your dealership. Upfront honest answers to all questions. Understood what I More

by bradenb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes, Brent Penn
May 01, 2019 -

Northside Lexus responded

Hi there, I am so pleased that Juan took such great care of you and gave you a proper Northside Lexus experience! Congratulations on your new vehicle and thank you for your review!

April 30, 2019

Great guys Great place. Third car purchased from them. Love them Always willing to help. Great prices and customer service I will always refer them. Can More

by debbiemoney2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
May 01, 2019 -

Northside Lexus responded

Hi there, Firstly, thank you so much for being a continued member of the Northside Lexus family! Secondly, we are so glad that Jason was able to provide you with an awesome car-buying experience. Thank you for your review!

April 30, 2019

Excellent! The service at Northside Lexus is awesome! This is my second vehicle I’ve purchased from them. Love the reliably and quality of the Lexus and the se More

by MARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ortiz
May 01, 2019 -

Northside Lexus responded

We are so glad that Doug had the opportunity to assist you in your new car purchase, he is wonderful! Doug, David, Caleb and the rest of our team greatly look forward to continue serving you!

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