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Northside Lexus

Spring , TX

4.9
6,793 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,793 reviews

January 27, 2025

John Makrakis was excellent. Nice guy, on his A game and easy transaction. Id buy from him again. More

by veronicofam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick new vehicle tech demo
Jan 27, 2025 -

Northside Lexus responded

We couldn't ask for a better review of Northside Lexus. Thanks so much for sharing this glowing praise of John!

January 27, 2025

Herb Mills is the sales guy to use! I have purchased seven vehicles from him and I wouldn't use anyone else, he's the best! More

by SHANNON51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
1.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Northside Lexus responded

Thank you for your loyalty and trust in Herb Mills at Northside Lexus! We're delighted to hear he's consistently provided excellent service over the years. Enjoy your new vehicle, and we look forward to assisting with any future needs!

January 27, 2025

Working with NANG HA was a great experience. I appreciate his knowledge and honesty which was key in my decision making. Clayton was patient, taking extra time to explain the documents we signed More

by jordanlpj2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nang Ha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Northside Lexus responded

Thank you for sharing your positive experience with us at Northside Lexus! We're delighted to hear that Nang Ha and Clayton made the process enjoyable and informative. We appreciate your support, and we're here if you need anything in the future!

January 26, 2025

Jesse was very personable, professional and an excellent communicator! He made the process seamless and even made car buying an enjoyable experience. Unfortunately, that all turned sour quickly when going t More

by rayray
Recommend Dealer
No
Employees Worked With
Caleb Vario
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Northside Lexus responded

Thank you for sharing your experience with us. While it's great to hear that Jesse provided excellent service, I'm sorry for any pressure you felt from our finance department. We strive for a respectful and fair process for all customers and invite you to reach out if you want to discuss the details of your purchase in greater detail. Best, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

January 26, 2025

Excellent service and speed to closing the deal. Doug was excellent and professional. Will return More

by rmoramd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Northside Lexus responded

Thank you so much for giving Doug a shout-out! We appreciate your business here at Northside Lexus.

January 26, 2025

Don was excellent to deal with through out the entire process. Very knowledgeable, is customer focused and had great follow-up from the day I ordered my GX550 until the day it arrived! I also met Cri More

by bret.young
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Craioveanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Northside Lexus responded

Bret, we're delighted to hear that Don and Cristian provided such a personable and professional experience at Northside Lexus. Enjoy your new GX 550!

January 26, 2025

We have used Erica for the past two years and she has put us first. More

by MARTIKNOTTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Ramos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Matheson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lupe Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Northside Lexus responded

We are grateful to have earned your confidence. Thanks for taking the time to leave us a review! - Erica and the Northside Lexus Team

January 26, 2025

This was the easiest car buying experience I've had with absolutely no sales or finance pressure. They listen well and respond with knowledge to all questions. They reply quickly to phone calls and follow t More

by dnistetter
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter McRight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Northside Lexus responded

Thank you for sharing your experience with us at Northside Lexus! We're delighted to hear that Austin and the team provided a pressure-free and responsive car buying process. We look forward to assisting you in the future!

January 26, 2025

They were very professional and made sure I was happy either my purchase. They never rush me. More

by charles71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Northside Lexus responded

Charles, it was our pleasure to assist you. Thank you from all of us here at Northside Lexus!

Jan 27, 2025 -

charles71 responded

other than the one issue everything else was great

January 24, 2025

Great service. Friendly. No pressure. Very informative. Made the entire experience easy and was very flexible. More

by tripray3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Northside Lexus responded

We're delighted to hear that your experience at Northside Lexus was informative and pressure-free! Our team is committed to providing great service, and we're glad it made the process easy for you. Thanks for sharing this feedback!

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