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Northside Lexus
Spring , TX
6,572 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,572 reviews
March 31, 2024
Mark is superb, knows his job, not pushy, very pleasant and informative. Financing was a snap and ther was mo need to haggle. Great experience!! and informative. Financing was a snap and ther was mo need to haggle. Great experience!! More
by dougjb01
Verified Customer
March 31, 2024
I will never buy another car for this and it dealership ever… I came from Pensacola, Florida to Texas to pick up a 2019 Cadillac CT6 … I never made it home. The car broke down on me in GULF PORT MISSISSIPP ever… I came from Pensacola, Florida to Texas to pick up a 2019 Cadillac CT6 … I never made it home. The car broke down on me in GULF PORT MISSISSIPPI… understand me… I got a extended warranty and they act like they don’t won’t to honor the warranty… the car cost over $30,000 and it’s finance. It’s been in the shop almost 3 weeks… it’s at the Cadillac dealership in Mississippi… the salesman lied to me. The car never had a tuneup and it was low on oil. Now try telling me they got to pull the Motor to get to the transmission. If my car is not ready by the time I come from offshore I’ll be back in Texas and it will be a big problem More
by Kayden32535
March 31, 2024
Helpful and knowledgeable Technology lesson was a plus. John was patient with us and helpful John was patient with us and helpful More
by eng.debbie
March 31, 2024
Everyone was super nice and made our experience very pleasant. We enjoyed buying from Northside! pleasant. We enjoyed buying from Northside! More
by skayhd
March 31, 2024
Wow very attractive showed me exactly what I was looking for didn't try to over sale it was one of the best deals I could have imagined for didn't try to over sale it was one of the best deals I could have imagined More
by amasonon26
March 31, 2024
Exuding the Lexus standard in every communication. Delightful personality. Kept my western hat safe for at least ten days 😏 Delightful personality. Kept my western hat safe for at least ten days 😏 More
by FAULK.JOE
March 31, 2024
Northside lexus is the most amazing dealership in Houston and you wouldn’t find a more personable and caring salesperson than Erica who really cares about her customers and their needs. I would recommend Eri and you wouldn’t find a more personable and caring salesperson than Erica who really cares about her customers and their needs. I would recommend Erica to everyone who wants to be treated right. More
by LOVESTOSKI24
March 30, 2024
Mr. Shotwell is an excellent salesman . He is really helpful. The tech guy is also excellent helpful. The tech guy is also excellent More
by sle61
Employees Worked With
March 29, 2024
Smoothest car buying experience I have had in 47 years of car buying. Ashley easy to work with and seemed genuinely interested in providing good customer service car buying. Ashley easy to work with and seemed genuinely interested in providing good customer service More
by paggiequin
March 29, 2024
Our sales rep, Austin Marshall, was fantastic and made the buying experience seamless. His questions and patient response to our questions ensured we comfortably found the right car for us. the buying experience seamless. His questions and patient response to our questions ensured we comfortably found the right car for us. More
by JJohnson70
Employees Worked With
Austin Marshall
