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Northside Lexus

Spring , TX

4.9
6,572 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,572 reviews

April 07, 2024

Our sales rep was cordial. However, whether a honest mistake or purposeful a couple of unintended add-on items were on the draft final price. The rep recognized the error and More

by gjallans
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Northside Lexus responded

We appreciate your feedback and are glad to know that our team was able to correct the error. We understand how important it is for a smooth transaction, especially with an all-cash deal. Thank you for choosing Northside Lexus again! We'll work on improving our review of car options moving forward.

April 07, 2024

The service was so professional, customer service was amazing. No pressure, just helpful and finance was an easy fast process. Lexus stands behind their product!!! More

by Heidie Stowe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Northside Lexus responded

Heidie, we're delighted to know you had a positive experience with our team at Northside Lexus. We strive for professionalism and making the process as easy as possible! Thanks for your review.

April 07, 2024

It is a luxury facility, clean and well arranged. All were courteous. John was polite, respectful and knowledgeable. He made this my best auto purchase. At this newer facility, I've had two service a More

by CASEYJE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Northside Lexus responded

Casey, we're delighted to know that John and the rest of our team at Northside Lexus provided you with a top-notch buying experience. We appreciate your kind words about our facility and service appointments as well!

April 06, 2024

I can honestly say this was one of my best car buying experiences ever. We walked into the dealership just looking at cats after purchasing a maserati 5 days before coming in. We had no plans at all of More

by hendercm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Northside Lexus responded

We're so glad to know that you had a great car-buying experience with us at Northside Lexus, especially thanks to Nathan's excellent service. It sounds like the electric SUV was just too irresistible! Thanks for choosing us and enjoy your new ride!

April 06, 2024

My salesman Nang Ha was patient ,did not push me into buying the car. Made it a very comfortable and pleasant experience. If you're looking for a good salesman look for Nang, More

by scdherrera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nang Ha
Apr 08, 2024 -

Northside Lexus responded

Thanks for the review! We're glad to know that Nang provided a comfortable and pleasant experience at Northside Lexus. Enjoy your new car!

April 06, 2024

My best agent explained and break down detail well deal. Dealer well satisfied from start to finish. More

by ALANTEDU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Northside Lexus responded

Your review means a lot to us! Thank you for choosing Northside Lexus.

April 06, 2024

We had a great experience at Northside Lexus. Everyone was very helpful and friendly! Thank you More

by mfgannon1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Northside Lexus responded

We're delighted we could deliver an excellent experience! - Northside Lexus Team

April 06, 2024

Every thing worked out great, the delivery along with finance was handled well. Her keep me informed and made the purchase seem simple. More

by incortd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Northside Lexus responded

We're glad to know that you had a smooth experience with the delivery and finance process at Northside Lexus. Our team aims to keep things simple and efficient for our customers. Thanks for your feedback!

April 06, 2024

The service provided by John is exceptional. He knows the product that he is selling and works well with customers in a very professional way. Outstanding More

by madden177
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Northside Lexus responded

We're delighted to know that John provided you with exceptional service at Northside Lexus! Our team takes pride in their product knowledge and customer care. Thanks for your outstanding review!

April 06, 2024

Nathan was really helpful and had a good experience and excellent customer service at north side Lexus. More

by fkhoja88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter
Apr 08, 2024 -

Northside Lexus responded

We're glad to know that you had a good experience with Nathan and appreciated the excellent customer service at Northside Lexus. Thanks for sharing your feedback!

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