Back

Northside Lexus

Spring , TX

4.9
6,760 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

24222 Interstate 45 North

Spring , TX

77386

Directions

By Type

Showing 6,760 reviews

January 16, 2025

poor communications and follow thru. overall, I am disappointed with the attention and interest shown to me as a new client. More

by dwlurie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Ortega
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Northside Lexus responded

We apologize for the lack of communication and follow-through you experienced. Your feedback is important to us, and we are committed to improving our service. Please feel free to reach out so we can address your concerns directly. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

January 15, 2025

They had a great selection with a wide range of prices. Mark made the process very easy. More

by dollar_sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Northside Lexus responded

Sam, thanks for leaving Northside Lexus a five-star review! We are happy to hear that Mark ensured a smooth buying process. Safe travels!

January 13, 2025

Overall, happy with our experience purchasing our second new car from Northside Lexus. We will be back for our future new car needs. Michael was very nice and enjoyed working with him. More

by djpetruska65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Northside Lexus responded

Thank you for choosing Northside Lexus again! We're delighted to hear that Michael made your experience enjoyable. Looking forward to assisting with your future car needs!

January 13, 2025

Very clean and very comfortable atmosphere at all times. Love this place!! Every person in this lovely dealership and service areas are so professional and friendly and welcoming! Amen. More

by Pharmacist Brackins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Pharmacist Brackins responded

Awesomeness in service by Mr. West helping us to get into our vehicle!

Jan 14, 2025 -

Northside Lexus responded

We're delighted to hear that you enjoyed the clean and comfortable atmosphere at Northside Lexus! Our team takes pride in providing a professional, friendly, and welcoming environment. Thank you for your kind words!

January 10, 2025

Super friendly people from the minute you walk in the door until you drive out with your car! Kudos to Austin and Hunter - they were both amazing! More

by mpullin60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thiam Oum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter McRight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Marshall
Jan 13, 2025 -

Northside Lexus responded

We're delighted to hear that Austin and Hunter made your experience at Northside Lexus so enjoyable! Thank you for sharing this wonderful feedback, and we hope you're loving your ride!

January 09, 2025

It’s been many years since we bought a vehicle so our expectations were we would be walking around the parking lot looking at cars. I guess those days are gone. We were pleasantly surprised by the prof More

by cgetman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Craioveanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Northside Lexus responded

Thank you for sharing your experience! We're delighted to hear that Gerson and the Northside Lexus team exceeded your expectations with their professionalism and knowledge. Enjoy being part of the Lexus family, and we're thrilled you're loving your new car!

January 09, 2025

Nice,friendly sales people. .Greeted and treated with respect as a customer from the minute I arrived on premises.. More

by ptcost
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Northside Lexus responded

Thank you for sharing your experience with us at Northside Lexus! We're delighted to hear that our team made you feel welcomed and respected from the moment you arrived. We appreciate your support!

January 08, 2025

Northside Lexus was very professional and friendly. We were welcomed at the door. Our whole experience of purchasing a used car was easy. We knew which cars we wanted to look at and were able to tes More

by tapgap
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Northside Lexus responded

Thank you for sharing your positive experience with Northside Lexus! We're delighted to hear that our team made the car-buying process smooth and welcoming. Enjoy your new ride, and feel free to reach out if you need anything else!

January 08, 2025

Of all the cars I have had the pleasure to own, this was the BEST EXPERIENCE EVER! Doug Tosh is many cuts above any other car salesman I know, and actually raises the bar for the category! I am so very plea More

by CAROLWILSON0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Northside Lexus responded

Carol, we're delighted to hear that Doug provided you with such an exceptional experience at Northside Lexus! Thank you for sharing your kind words and enjoy your new car!

January 07, 2025

Jose did a great job. He was very helpful. We will definitely use him again in the future More

by CONTACT26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Northside Lexus responded

Thank you for leaving Northside Lexus a five-star review! We are happy to hear that Jose did a great job. See you down the road!

...
4
...