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Northside Lexus

Spring , TX

4.9
6,627 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,627 reviews

March 24, 2021

I went to look for a new vehicle today. I was greeted by Donnie who made us feel comfortable and guided us through the available cars. I must say this was my best car shopping experience ever. Thank you More

by Katjonick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Northside Lexus responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Donnie and Marcus earned your five-stars. Drive safely in your new vehicle, and we hope to see you again at Northside Lexus!

Mar 24, 2021 -

Katjonick responded

Best ever...thanks!

March 24, 2021

Our experience was all positive. Our salesman helped us get the answers to the questions that we had rather than pushing one car or another on us. The technicians made it all simple. More

by ROGER.SAMOFF
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Northside Lexus responded

Roger, thank you for the review! It was our pleasure to assist you here at Northside Lexus, and we will certainly let our sales team know that you appreciate their help. We hope to see you again sometime!

March 23, 2021

This is the best dealership I ever went to I been purchasing cars since 16 I have had someone sold me a car and a week later transmission go out this dealer is excellent with customer service great p More

by LATRINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Mar 23, 2021 -

Northside Lexus responded

Latrina - We couldn't be more proud to see that our team made this your best dealership experience ever! We will make sure Herb knows you appreciated his help finding a new vehicle after your last car's transmission issue and we appreciate you giving him a shout-out. All of us here at Northside Lexus wish you many safe and happy miles!

March 22, 2021

Good inventory. Helpful, pleasant and knowledgeable staff. No heavy sales pitches. Very efficient. No heavy haggling over price. Make sure you understand all the features of your car before you drive More

by KPUCKETT4
Recommend Dealer
Yes
Employees Worked With
David Ortiz
Mar 22, 2021 -

Northside Lexus responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with the Northside Lexus team. Drive safely, and we hope to see you back for your first oil change!

March 22, 2021

Excellent service both with sales and finance. We are very impressed , this is the forth car we have purchased. Eric Fuller is a very good salesman and Brent Penn is a great financial manager. More

by Fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fuller, Brent Penn
Mar 22, 2021 -

Northside Lexus responded

Fran - Thank you so much for being part of the Northside Lexus family! We are thrilled that you had a five-star experience working with Eric and Brent. We hope that your new vehicle is treating you well!

March 21, 2021

Ashley was super helpful. She was able to get us in and out in a very short time. We had a great experience at Northside Lexus! More

by RCBARREDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Northside Lexus responded

Thank you so much for stopping by to commend Ashley! We are delighted to hear that she helped you get into your new vehicle in a timely manner. Congratulations from our Northside Lexus team!

March 21, 2021

Joshua took the time to listen to requests and concerns. Josh took each vehicle out we requested and reviewed the vehicle completely and test drove each of them with us. After settling on the vehicle, we to More

by Hfd1869
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Northside Lexus responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that Joshua went above and beyond to assist with your purchase. Drive safely in your new vehicle, and congratulations! We hope to see you back at Northside Lexus down the road!

March 21, 2021

Very nice facility. Joseph Finley was knowledgeable and provided professional service. He listened to my needs and showed us the best equipped vehicle for my needs. More

by NORA1269
Recommend Dealer
Yes
Employees Worked With
Joseph Finley
Mar 22, 2021 -

Northside Lexus responded

Nora - Thank you for the great feedback! We appreciate your business and are thrilled to hear that Joseph and the Northside Lexus team earned your five-stars. Drive safely in your new vehicle, and we hope to see you back next time!

March 21, 2021

Outstanding customer care from Randy Covert. Thank you. This is the fourth Lexus we have bought from Randy (and Northside Lexus) and each time our buying experience has been really good. More

by RAJIVK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Northside Lexus responded

Thank you for taking the time to review us! We appreciate the kind words about Randy and will certainly let him know how much you appreciate his help. Drive safely in your new vehicle, and congratulations! We hope to see you again at Northside Lexus!

March 20, 2021

This is a beautiful dealership that I look forward to working with many times in the future! Mark made this process so easy and was great to work with. Brent was also great on the finance side at explain More

by s.carlisle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Mar 22, 2021 -

Northside Lexus responded

Congratulations on your new Lexus! We are thrilled that you had such an excellent experience with Mark and Brent. Thank you from all of us at Northside Lexus and safe travels until we see you next!

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