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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,627 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,627 reviews

March 30, 2021

I had a pleasant experience purchasing a used vehicle. Larry was very knowledgeable and the buying process was easy. So far I’m very happy with my vehicle. More

by amy_p27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2021 -

Northside Lexus responded

Amy, we are delighted that you had such a positive purchase experience with Larry! Thank you for choosing Northside Lexus and taking the time to share your review. Safe travels in your new car!

March 29, 2021

Great experience, lease was due and decided to re-lease another GX460, Josh was great in explaining all the options and was able to find exactly what we wanted More

by JIM@JIMWOOD4.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2021 -

Northside Lexus responded

Thank you for the excellent feedback, Jim! We appreciate your support and are thrilled to hear that Josh earned your five-stars. Drive safely in your new Lexus GX 460, and we hope to see you again at Northside Lexus!

March 29, 2021

Ashley Nguyen is the best saleswoman hands down. She is the only dealer I have met that makes you feel like she is on your side. She is also very accessible and answers questions promptly over written comm More

by Wendy Z
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
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Mar 29, 2021 -

Northside Lexus responded

Thank you for the great feedback, Wendy! We appreciate your business and are happy to hear that Ashely and James went above and beyond to assist with your purchase. Congratulations on your new vehicle, and enjoy it! We hope to see you again at Northside Lexus!

March 29, 2021

Northside Lexus is a beautiful dealership with knowledgeable and kind employees. Everyone from the receptionist to the finance guy were outstanding...Victoria was the BEST More

by Cmckosky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
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Mar 30, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a good experience working with our team at Northside Lexus, and we will certainly let Victoria know that you appreciate her help. We hope to see you again sometime!

March 28, 2021

Just would like to say that Herb Mills was awesome! He made me feel very comfortable, did not pressure us, and was extremely friendly , and patient! I’m very thankful to God for putting Herb Mills in our More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2021 -

Northside Lexus responded

Hi Roger - Thanks for sharing this wonderful feedback. It is great to hear that Herb helped you into a new vehicle and on behalf of all of us at Northside Lexus, safe travels!

March 28, 2021

From sales to finance, we received first-class service all the way. This was our first Lexus, but they have earned a customer for life! More

by daisycone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Finley
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Mar 29, 2021 -

Northside Lexus responded

Hi Daisy - Thank you for the great feedback! We appreciate your confidence in the Northside Lexus team and are proud to have earned your business. Drive safely, and we are looking forward to seeing you again down the road!

March 28, 2021

I got first class care. I saw car forsaleonline and ask I got first class care. I saw car forsale online and ask for a hold so I could see the car. The salesman gave me FIRST. CLASS CARE from the day I to More

by PGDUKE52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2021 -

Northside Lexus responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you found the right vehicle at Northside Lexus. Congratulations on your purchase, and we hope to see you again down the road!

March 27, 2021

These guys were no pressure, got us in a beautiful used vehicle, and Donnie went above and beyond to get us what we needed. We highly recommend Northside Lexus on all personal vehicle purchases. More

by p91industries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Donnie took such good care of you here at Northside Lexus, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

March 27, 2021

I drove 4 hours to pick up my vehicle. Eddie Washington goes over and beyond when it comes to building a relationship and showing GREAT customer service. Northside will definitely continue to get my busine More

by Dee Baker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2021 -

Northside Lexus responded

Dee, we appreciate you making the trip to work with us! It is terrific to hear that Eddie was so attentive and helpful during the process and we will pass along your kind comments. Thank you from all of us at Northside Lexus!

March 27, 2021

Donnie Holcomb has been a pleasure to deal with on two new vehicles. Excellent service on our RX350 over the last year. The finance folks are easy to work with and helpful with questions. More

by garyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2021 -

Northside Lexus responded

We appreciate your kind comments about Donnie and the team! Thank you for your confidence in our sales and service teams. Safe travels until we see you next at Northside Lexus!

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