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Northside Lexus

Spring , TX

4.9
6,627 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,627 reviews

April 02, 2021

The vehicle was defined, the quest began and they gave me what I wanted, when I wanted it. The ease of use was provided throughout! More

by JEFF.MCINTYRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu, Kyle Galindo
Apr 02, 2021 -

Northside Lexus responded

Jeff - Thank you for the great review! We strive to deliver a seamless purchase experience and it is wonderful to hear that this was reflected in your time working with us. Drive safely in your new vehicle, and we hope to see you again at Northside Lexus!

April 02, 2021

Northside Lexus was great. I knew what I wanted and they had great prices and service. worked with John and he showed me exactly what I was looking for. More

by dvramlal2003
Recommend Dealer
Yes
Employees Worked With
John Hovenden
Apr 02, 2021 -

Northside Lexus responded

Thank you so much for visiting us at Northside Lexus! We love to hear that John helped you find a great vehicle and we appreciate you mentioning him. Safe travels this weekend and beyond!

April 02, 2021

Excellence across.the.board. World class dealership and employees. From salesman, finance person, even the young man that installed the license plates, receptionist. Salesman Danh was very thorough, took More

by REDCD321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan makrakis, Danh Nguyen
Apr 05, 2021 -

Northside Lexus responded

Thank you for your business and your confident recommendation of our team! We are thrilled that you are a happy customer and we hope you are loving your new car. - Your friends at Northside Lexus

April 02, 2021

Rex was great did everything you could for me and getting it done for me thank you Rex Definitely come back and buy something else More

by Noe Garza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Northside Lexus responded

Noe, we are thrilled that Rex was so attentive and helpful during the process! Thank you for giving Northside Lexus your business. We look forward to welcoming you back in the future!

April 01, 2021

Ava Pierce and Salesman, Donnie Holcomb, gave me a 5 star experience. I was in a time crunch and I contacted Donnie Saturday and closed the sale on Monday. I had a list of must haves and needed to stay withi More

by Karissaknebel23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ava Pierce
Apr 01, 2021 -

Northside Lexus responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that Ava and Donnie earned your five stars. Drive safely in your new 2014 Acura RDX, and congratulations! We hope to see you back at Northside Lexus down the road!

April 01, 2021

Good service and nice places have a lot good car to look nice employees and very helpful thanks for your service, keep it like that More

by HUNGLAM713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley
Apr 01, 2021 -

Northside Lexus responded

Your feedback means so much to us. It is great to hear that our Northside Lexus team made the right impression during your recent visit and we hope that we get the chance to work with you again!

April 01, 2021

Rex did an excellent job, did what he said would, no messing around. James in the business office was friendly, fast and thorough. Rex followed through on items that needed attention. More

by DRIDGWAY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Apr 01, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are so glad Rex and James both took good care of you here at Northside Lexus, and we will certainly let them know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 01, 2021

Our experience at Northside Lexus was totally positive. The facility is state-of-the-art. Everyone was welcoming and we were so impressed with the competence of Ashley Nguyen who facilitated our purchase More

by Mary M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Makrakis, James Vu
Apr 01, 2021 -

Northside Lexus responded

Hi Mary - Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that Ashley, Nathan, and James delivered such a successful purchase experience. Drive safely in your new vehicle, and congratulations! We hope to see you again at Northside Lexus!

March 31, 2021

This was our fourth sale with Needham. He is professional and friendly, and takes care of us every time. We will continue to come to this location for future vehicles. More

by Kwin25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Northside Lexus responded

Your feedback means so much to us. Thank you for your loyalty to Northside Lexus!

March 31, 2021

Everyone working at this facility is extremely helpful. Besides having beautiful vehicles, Lexus customer service is ALWAYS top notch which makes my 3rd RX purchase justifiable. Erica Pollino is a phenome More

by Mina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu, Kyle Galindo
Mar 31, 2021 -

Northside Lexus responded

Mina - thank you for your loyalty to Northside Lexus. We're glad to hear that Erica and Kyle continue to provide you with great service and we look forward to taking care of you next time!

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