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Northside Lexus

Spring , TX

4.9
6,627 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,627 reviews

April 09, 2021

Joshua is great! Purchasing my RX was a seamless experience. I spoke with Joshua on the phone and a few hours later I had a new car in my driveway. Joshua is very kind and responsive, I highly reco More

by Nfsflf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Apr 12, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at Northside Lexus, and we will certainly let Joshua know that you appreciate his help. We hope that you continue to enjoy your new car!

April 08, 2021

The service provided by the staff and salesman was above and beyond my expectations. I have been a customer since my last two car purchases. And the service never disappoints. My salesman Eddie Washington p More

by lettarawls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Apr 08, 2021 -

Northside Lexus responded

Thank you for your continued business and your stellar review! It is gratifying to hear that Eddie and the team always take such great care of you. Safe travels until we see you next!

April 08, 2021

They were very respectful, and the sales person Ashley was very knowledgeable and courteous as well. She showed me different cars and never pressured me to buy the car. I would recommend the dealership. More

by afanehm
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Northside Lexus responded

Thank you for sharing your excellent recommendation of Ashley and Northside Lexus! We are grateful for your business and we wish you many safe and happy travels ahead!

April 08, 2021

Clean, professional, and helpful. Chase served us very well and we drove away in a very nice car! We are looking forward to our relationship with Northside Lexus. More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Fisher, Hamilton Dawes
Apr 09, 2021 -

Northside Lexus responded

Tom - Thank you for sharing such excellent feedback about Chase and Northside Lexus! We are delighted that you got into a great vehicle, and we appreciate your review. Hope to see you at your next visit!

April 08, 2021

It was noticeable that the dealership did not have a diverse sales, finance and management staff (people of color). Service department representative was friendly and accommodating. More

by val2729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Kidd
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aniekan Edem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Apr 23, 2021 -

Northside Lexus responded

While I am pleased to hear that you had a good experience working with our service team, I am a bit disappointed to hear that our sales team didn't leave you with the same positive impression. We appreciate this feedback, as we are constantly striving to deliver the best customer experience possible to all our guests, and we will keep it in mind moving forward. If there is anything more you would like to share with me, please don't hesitate to give me a call. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

April 07, 2021

Friendly, helpfully, beautiful and welcoming facility. Northside Lexus made me feel like family the entire time I was there,thanks Joshua Keough for taking care of me. More

by Harold H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Apr 07, 2021 -

Northside Lexus responded

Harold, thank you for taking the time to leave us a review! We couldn't be happier to hear that Joshua took such good care of you here at Northside Lexus, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

April 07, 2021

My experience when buying the car was super good, everything was fast, they helped me throughout the process, the attention was very professional, the vehicle had details that told me that they fixed More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hovenden
Apr 07, 2021 -

Northside Lexus responded

Frank - Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Northside Lexus team. Drive safely in your new vehicle, and congratulations! We hope to see you again down the road!

April 07, 2021

This dealership has great service! Everyone was helpful and professional. I had a great experience with them and happy with my purchase. Would definitely recommend them to family and friends! More

by TRISHA.PHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hankins, Hamilton Dawes
Apr 07, 2021 -

Northside Lexus responded

Trisha - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Northside Lexus team. Drive safely in your new vehicle, and we hope to see you again down the road!

April 07, 2021

I had a great buying experience at Northside Lexus. Jared was knowledgeable, polite, and showed us directly to the selection of Cars to look at options and was helpful in making the right choices for my car More

by Julia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Northside Lexus responded

Thanks, Julia, for sharing your feedback! Here at Northside Lexus, it is our goal to find the best option for guests and I am glad to hear that Jared hit the mark!

April 06, 2021

Outstanding dealership in everyway possible. The people always make us feel welcome and we'll taken care of. It's truly a pleasure doing buisness here. More

by mikemcbee9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Christianson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Northside Lexus responded

Hi Mike - Thank you for the rave review! We are delighted that you enjoyed working with us as much as we enjoyed working with you. Safe travels from everyone here at Northside Lexus!

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