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Northside Lexus

Spring , TX

4.9
6,627 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,627 reviews

April 11, 2021

adequate, authentic, reliable, kind. Immediately helped me. Always in communication and making sure I’m taken of. Will make sure to keep in constant business. More

by SACRAMENTOSORIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Northside Lexus responded

Thank you for the great feedback! We appreciate your support and are happy to hear that you had such a successful experience working with the Northside Lexus team. Drive safely, and we hope to see you back!

April 11, 2021

The dealership is great. Nice place and people. Larry Kidd and Brent Penn were great. This is the second vehicle i have purchased from Northside Lexus and it was great. Highly recommended. More

by Key_Richard
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Apr 12, 2021 -

Northside Lexus responded

Thank you for reviewing Northside Lexus! It is great to hear that Larry and Brent were so helpful throughout the purchase of your vehicle and we wish you safe travels!

April 11, 2021

Great buying experience and I highly recommend this dealership. I will definitely purchase another vehicle here in the future. Maintenance department is amazing and great customer service. More

by Oc7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Northside Lexus responded

Your feedback means so much to us! It is great to hear that our Northside Lexus team was so helpful!

April 11, 2021

Great experience! Erica is a rock star. We’ve bought 5 Lexus from either Northside or Westside previously and this was the best experience yet. Treated professionally. Very glad to be able to have a femal More

by NBKRAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Apr 12, 2021 -

Northside Lexus responded

We appreciate your repeat business and are delighted to hear that your recent car-buying experience was the best one yet. Thank you for sharing this excellent feedback about our Northside Lexus team! We are grateful that you would recommend Erica and hope that you enjoy your new vehicle.

April 10, 2021

So glad to be part of the Lexis family now. This is the best car buying experience ever. Javiar was our sales person and was very attentive. If he didn't know something we asked, he followed up with an a More

by peggytherep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cordova, Javiar
Apr 12, 2021 -

Northside Lexus responded

Peggy, thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Northside Lexus, and we will certainly let Javiar know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

April 10, 2021

Northside Lexus was easy to work with and extremely accommodating to my schedule. I worked with two salespeople and both were great. I would happily purchase a car here again More

by laurahering
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Fuller, Brent Penn
Apr 13, 2021 -

Northside Lexus responded

Laura, thank you for taking the time to leave us a review! We couldn't be happier to hear that our team took such good care of you here at Northside Lexus, and we will certainly pass along your kind words. We hope that you continue to enjoy your newly purchased vehicle!

April 10, 2021

The quality of the Lexus car may sell itself. However, the professionalism and friendliness of the people of the dealership is why we specifically keep coming back. No high pressure sales tactics and we a More

by GBOSS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fuller, Joseph Finley, Hamilton Dawes
Apr 12, 2021 -

Northside Lexus responded

It means a lot to hear that you've received professional service from our team. Thank you so much for being part of the Northside Lexus family! We appreciate your support and look forward to our continued relationship.

April 09, 2021

From the time I drove up on the drive way to time I left with the car, it was great! This Lexus drives very well. Larry was very helpful during the sales process. More

by doug_fontenot
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Northside Lexus responded

Doug - Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with Larry. Drive safely in your new vehicle, and we hope to see you again down the road! - The Northside Lexus team

Apr 10, 2021 -

doug_fontenot responded

doug_fontenot@yahoo.com

April 09, 2021

Very helpful, knowledgeable salesmen. Thank you for a pressure-free purchase of my new GX! As a returning customer, I appreciate the ease of service from the purchase through each service. More

by JENNIFER.HANCOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Apr 09, 2021 -

Northside Lexus responded

Jennifer, thank you for coming to Northside Lexus to purchase your new vehicle. We hope you're loving your new GX! Thank you again for the continued business!

April 09, 2021

Dealership is committed to customers comfort and happiness. Nick and team were fantastic. The process was smooth, and my needs were heard, understood, and met. More

by JENNQ25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Nick and our team took good care of you here at Northside Lexus, and we will certainly pass along your kind words. We hope to see you again sometime!

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