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Northside Lexus

Spring , TX

4.9
6,627 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,627 reviews

April 17, 2021

Northside Lexus always render exceptional customer service! I just purchased my 5th Lexus!!! I have the best salesperson, Mr. Needham Shotwell this side of Heaven!;-) More

by CSWHALEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Apr 19, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be more grateful for your business here at Northside Lexus, and we will certainly let Needham know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

April 17, 2021

The experience was great and painless. This facility has a great appeal, inside and out which also exhibited a pleasant vibe. Thank you Eddie for your professionalism, knowledge and kindness! More

by shesgrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Makrakis
Apr 19, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Eddie took such good care of you here at Northside Lexus, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

April 16, 2021

We needed a replacement RX to replace ours that was totaled . Donnie found us one in our limited budget. He is very personable and helpful More

by chevynut1935
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Apr 16, 2021 -

Northside Lexus responded

Thank you for the great feedback! We are thrilled to hear that you had such a successful experience working with Donnie and the team. Drive safely in your new Lexus RX, and we hope to see you again at Northside Lexus!

April 16, 2021

Great dealership, has been since we first bought from them 21 years ago. Same experience this time too when purchasing new Lexus, salesman and tech person both were excellent in aiding in understanding More

by Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Northside Lexus responded

Thank you for your loyalty to Northside Lexus! We're grateful to have earned your continued support and we look forward to seeing you next time!

April 15, 2021

Javier Calderon was amazing to work with. He wasn't pushy at all and he allowed us to take our time test driving several cars. I highly recommend him as well as this dealership! This was one of the quickest More

by Kristinltaylor23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Apr 15, 2021 -

Northside Lexus responded

Kristin - Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful experience working with Javier and the Northside Lexus team. Drive safely in your new vehicle, and we hope to see you again down the road!

April 15, 2021

Pleasant experience all the way around. Great support in picking the right model of vehicle for our needs including multiple test drives. 100% professional staff...no games or gimmicks. The best dealershi More

by mjtrigg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes, Teri Nelson
Apr 15, 2021 -

Northside Lexus responded

Thank you for the great feedback! We appreciate your support and are thrilled to hear that you found the right vehicle at Northside Lexus. Congratulations on your purchase, and we hope to see you again down the road!

April 15, 2021

Javier was great! He worked to really understand what I was looking for and to get me in the right model. He came up with creative solutions for any concerns I had and got the deal done! More

by Corey F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Northside Lexus responded

Corey - Thank you for the great review! It is fantastic to hear that you found the right vehicle working with Javier. Congratulations on your purchase, and we hope to see you again at Northside Lexus!

April 15, 2021

Joe Finley in internet sales was TOPS. He was responsive, competent and came back quickly with a highly competitive deal. NSLX is two for two! More

by SteveS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ava Pierce, Joseph Finley, Brent Penn
Apr 15, 2021 -

Northside Lexus responded

Steve, thank you for taking the time to leave us a review! We couldn't be happier to hear that Joe took such good care of you here at Northside Lexus, and we will certainly let him know that you appreciate his help. We are grateful to have you as a customer, and we look forward to your next visit!

April 15, 2021

Mr Green was a great help. He worked with me until I was ready with patients and information knowledge that was very helpful. Thank you More

by bettys
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Apr 15, 2021 -

Northside Lexus responded

Your feedback means so much to us! We're thrilled to hear that our Northside Lexus team was so helpful throughout the purchase of your vehicle!

April 15, 2021

There was a lot of patience and effort put into the vehicle and deal. I really appreciate the time that was put into bringing me comfort and confidence with my purchase. More

by Starver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Apr 15, 2021 -

Northside Lexus responded

It was such a pleasure doing business with you! Thank you for your confidence in Northside Lexus, and enjoy your new car!

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