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Northside Lexus

Spring , TX

4.9
6,627 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,627 reviews

April 20, 2021

I wish they would have performed a brake change on this vehicle. The salesman said it's squeak because it had been sitting. Still squeaking. More

by jesseaedon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 21, 2021 -

Northside Lexus responded

Jesse - I'm sorry to hear that you are experiencing some difficulties with your brakes, and I would be more than willing to speak with you directly about this to ensure we do what we can to assist you. Please don't hesitate to give me a call. Thank you, Tyler Stephens - Pre-Owned Sales Manager - +1 (281) 569-3319

April 20, 2021

Completely enjoyable experience. Bobby Bossley and James Vu were too notch! I would highly recommend this dealership and would be glad to buy another Lexus from Northside in the future. More

by ginger j
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Apr 21, 2021 -

Northside Lexus responded

Thanks for reviewing Northside Lexus. It is fantastic to hear that Bobby and James were such a pleasure to work with during your recent visit!

April 19, 2021

Very good customer service, Javier is best guy there. Bery helpful and supportive. Card are super clean and well maintained in this dealership. Best wishes. More

by Romanjamal125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Northside Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that Javier and the team delivered such a successful purchase experience. Drive safely, and we hope to see you back at Northside Lexus!

April 19, 2021

This is my 2nd Lexus from Northside Lexus. Everybody has always been professional. The team I had for this car was phenomenal. They went over and beyond when making this purchase..Starting with my salespers More

by LOYRICKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Apr 19, 2021 -

Northside Lexus responded

Thank you so much for coming back to Northside Lexus! We love to hear that you can depend on our team for professional service and that Ashley, James, and Jesse made your recent purchase a success. All of us appreciate your support and we hope that you're enjoying your new car!

April 19, 2021

If ever wanting to purchase a lexus go to this dealership. Jason representatives was very professional and he gave me all that I wanted. 👍great More

by MSDORNETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Northside Lexus, and we will certainly let Jason know that you appreciate his help. We hope to see you again sometime!

April 18, 2021

Great customer service, he helped deliver us a great deal, we are grateful for the amazing service that we received. We would recommend the dealership and Mr. Holcomb to our friend and family. More

by dahiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Northside Lexus responded

Congratulations on your new car! We are thrilled that you had such a positive experience with our team, and your recommendation of our work means the world to us. Thank you for choosing Northside Lexus!

April 18, 2021

Chase was so helpful! He was no nonsense. He helped us get the perfect, reliable, safe car for our new driver. We would definitely recommend seeing Chase for any car purchase! He even made our son feel a More

by skmathay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Fisher
Apr 19, 2021 -

Northside Lexus responded

For you to say that you found your perfect car at Northside Lexus makes our day. Thank you so much for recommending Chase! We are delighted that you and your son had a great experience and we wish you safe driving.

April 18, 2021

first sales rep was terrible he trying sell us very expensive cars and bragged how good he was. Larry Kidd the best knowable trustworthy attentive honest friendly wonderful thank you More

by misspiggymch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Villanueva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Northside Lexus responded

Thank you for sharing this feedback. We apologize that your initial experience was disappointing but are so happy that Larry could step in to assist you. Safe driving in your new vehicle!

April 17, 2021

Buying is good. I had my trade in Tacoma but not able to retrieve my Sunglasses which I have not even finished gathering my stuffs More

by ALMA_T_HOPIDA
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Apr 23, 2021 -

Northside Lexus responded

Alma - Thank you for reaching out. I apologize for any confusion regarding your trade-in process and would like to help retrieve any items you are missing. Please give me a call when you have a free moment so we can discuss this together. Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

April 17, 2021

The sales person was great guy and very helpful. I strongly recommend him to my friends and people who seek to buy cars at this dealership More

by Mukhtar_frotan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Northside Lexus, and we will certainly pass along your kind words. We hope to see you again sometime!

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