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Northside Lexus

Spring , TX

4.9
6,627 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,627 reviews

April 23, 2021

I had a great experience at northside Lexus. Hector Villanueva was efficient but also make sure that everything was covered at the best price in town. More

by veronicamontes918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Northside Lexus responded

Veronica - thank you for reviewing Northside Lexus and for giving a shout-out to Hector! We look forward to seeing you next time!

April 22, 2021

Ashley Nguyen was absolutely beyond amazing. She went above and beyond when helping me. I felt welcomed and like I was a priority to her. Would recommend to everyone looking for a new vehicle. More

by Edgar_hdz09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Northside Lexus responded

Edgar, we are delighted that Ashley made you feel so welcome and well taken care of! Thank you for choosing Northside Lexus and taking the time to recommend our work. We wish you many safe and happy travels in your new car!

April 22, 2021

Northside Lexus made the entire process of leasing a car fast and seamless! They located exactly what I wanted, delivered it the following day and gave me the best service I could ask for. Will definitely More

by shelleydh6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Finley
Apr 22, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at Northside Lexus, and we will certainly let our team know that you appreciate their help. We hope that you continue to enjoy your new ride!

April 22, 2021

I really appreciate the time and effort put into getting me into me a vehicle and deal I was comfortable with! They truly have a customer for life! More

by Starver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Apr 22, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at Northside Lexus, and we will certainly let our team know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

April 22, 2021

Looking online, I found the color of car that I wanted at your dealership. I made a phone call and talked with Javier. He was helpful and very patient answering my questions. I know he is new and we learn More

by Sonjafsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Northside Lexus responded

Sonja - thanks for doing business with us at Northside Lexus. It is our goal to find the perfect vehicle for shoppers and we're glad to hear that Javier took care of you. Enjoy your car and drive safely!

April 22, 2021

Those people who assisted us are accommodating, respectful & you can rely so much on them. We will recommend these people to my relatives & friends. Thanks More

by CMTANDIAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Apr 22, 2021 -

Northside Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you are so confident in the Northside Lexus team to get the job done. Drive safely, and we hope to see you again down the road!

April 22, 2021

The service was great. I thought that Sewell had the best sales and service until I did business with Northside Lexus. That is a really great compliment to your company. More

by CHARLES48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Apr 23, 2021 -

Northside Lexus responded

Charles, we really appreciate the positive feedback here at Northside Lexus! Thank you for your business and your confidence in our team. Safe travels until we see you next!

April 22, 2021

We liked being able to compare models so we could make an informed decision. Don was friendly and helpful The tech guy was our favorite person to work with. Our principal complaint is how long it More

by CBROWN54
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ansley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Apr 23, 2021 -

Northside Lexus responded

Thank you for your business. We appreciate your patience throughout this process and I'm glad to hear that you enjoyed working with Don and our team. If you have any questions or outstanding concerns, I would be glad to assist you. Please don't hesitate to give me a call. Nick Christianson - New Car Manager - 281-569-3324

April 21, 2021

I had a great experience with Donnie, he was very friendly and did a wonderful job explaining the various features of the car I bought and coordinating with my schedule to make sure everything worked More

by Elizabethfoleylaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Apr 21, 2021 -

Northside Lexus responded

Elizabeth, it is terrific to hear that you had such a positive experience with Donnie and the team. Thank you for choosing Northside Lexus and congratulations on your new car!

April 20, 2021

Very easy to make a deal. Chase (my salesman) was very transparent on the deal. Financing was easy as well. In and out in about an hour. Thanks again. More

by Santiago Gomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Fisher
Apr 20, 2021 -

Northside Lexus responded

Thank you for the great review, Santiago! We appreciate your support and are thrilled to hear that you had such a successful experience working with Chase. Drive safely in your new vehicle, and we hope to see you again at Northside Lexus!

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