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Northside Lexus

Spring , TX

4.9
6,627 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,627 reviews

April 27, 2021

My sales rep (Needham Shotwell) was extremely helpful reassuring that I had made a great purchase. Everyone was real friendly. Thank you for all the help! More

by PSAUTURAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Makrakis, Hamilton Dawes
Apr 28, 2021 -

Northside Lexus responded

Congratulations on your new car! We are delighted that Needham and the team took such great care of you and made you feel confident in your purchase. Thank you from all of us at Northside Lexus and safe travels ahead!

April 26, 2021

Javiar Calderon is a very good salesperson. We enjoyed the service and all contacts with Northside Lexus. I recently left the car for service and it was handled fast and efficient..thanks I love the w More

by peggytherep
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Northside Lexus responded

Thank you for trusting Northside Lexus with your business. We are proud to have earned your continued support!

April 25, 2021

Good Afternoon Erica-Most appreciate your considerable Good Afternoon Erica- Most appreciate your considerable time, and patience, getting us into a new GX 460. Look forward to many years of Lexus service More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Galindo
Apr 26, 2021 -

Northside Lexus responded

Thank you for the great review, Bob! It is wonderful to hear that you had such a successful purchase experience working with Erica. We are wishing you safe travels in your new Lexus GX 460, and appreciate you taking the time to share your experience. We will be sure to pass on the kind feedback! - The Northside Lexus team

April 25, 2021

Donnie our salesman was a pleasure doing business with. He made the buying process simple and fast. We were in and out in less than 2 hours. We test drove four vehicles and ended up purchasing one. Compare More

by Chris Fuzzell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Northside Lexus responded

Chris - Thank you for taking the time to review us! It means a lot to hear that you had such a successful experience working with Donnie and the Northside Lexus team. Drive safely in your new vehicle, and congratulations! We hope to see you again down the road!

April 25, 2021

Attentive; stylish facility; knowledgeable staff; reasonable decisions and manner of handling price negotiations. I really appreciated Erica Pollino and her efforts to close the deal. More

by dpsal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Apr 26, 2021 -

Northside Lexus responded

There are so many compliments in your review which we love! Thank you so much for trusting Northside Lexus with your business and taking time to commend Erica. We hope that you are enjoying your new vehicle!

April 25, 2021

Northside Lexus is a beautiful showroom and convenient to access. The staff was very welcoming and accommodating and very easily found what suited me in a new vehicle purchase. Mason Wroten was my sales sp More

by MELJAM0711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Wroten, Hamilton Dawes
Apr 26, 2021 -

Northside Lexus responded

Congratulations on your new car! We are thrilled that Mason and the team made the purchase experience a five-star one. Thank you for trusting Northside Lexus with your business!

April 24, 2021

Javier was super. Very nice and professional! He is an asset to your company. We had him going back and forth getting keys for different vehicles. He never complained. You should offer golf carts for s More

by Tresia Chaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Apr 26, 2021 -

Northside Lexus responded

Tresia, thank you for taking the time to leave us this review and feedback. We are grateful that we got the opportunity to assist you here, and we will certainly let Javier know that you appreciate his help. We will certainly share these suggestions with our team, and if there is anything more we can do to assist you, please don't hesitate to give us a call or come back and see us again!

April 24, 2021

Joshua is the best. Thanks for helping with this transaction all the way around. I will call in you the next time we need another lexus More

by Kstomberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Northside Lexus responded

Congratulations on your new car! We are thrilled that Joshua took such excellent care of you and earned your future business. Thank you from all of us at Northside Lexus!

April 24, 2021

Mr. Green and Mr. Washington were excellent and very helpful. I highly recommend them. Thank you both so much for your patience and service. Go see these two More

by armiles85
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Mark and Eddie both took such good care of you here at Northside Lexus, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

April 24, 2021

A simple task made pleasurable. Picking up plates was a nice experience. Hats off to service receptionist and drop off bay worker. Made the mundane fun. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know their names., Chase Fisher
Apr 26, 2021 -

Northside Lexus responded

Hi Tom - Reviews like this one make our day! We are thrilled to hear that you've had fun working with our Northside Lexus team and we truly appreciate you trusting us with your business. Thank you so much!

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