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Northside Lexus

Spring , TX

4.9
6,627 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,627 reviews

May 01, 2021

Excellent job getting me in and out with my busy schedule. Answered all questions and went above and beyond getting me a roof rack and providing the Installation. More

by MACCAT1014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
May 03, 2021 -

Northside Lexus responded

For you to say that our team went "above and beyond" to assist you makes our day! Thank you so much for trusting this purchase with Northside Lexus. We wish you many safe and happy miles in your new vehicle.

April 29, 2021

Great experience! Came in, got a great and knowledgeable salesman. Test drive was very informative. Paperwork was done very quickly and the sales process was seamless. More

by SARAH52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Apr 29, 2021 -

Northside Lexus responded

Sarah, we are delighted that you had such a smooth and seamless purchase experience with our team! Thank you for trusting Northside Lexus with your business, it means a lot to hear that you are a happy customer. Enjoy your new ride!

April 29, 2021

Excellent experience! I was in and out quickly even on a busy Saturday. Sales, finance and technology all were very professional and made the experience great. Will recommend others! More

by VV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Finley
Apr 29, 2021 -

Northside Lexus responded

We are delighted that our team delivered such an efficient, satisfactory experience. Thank you for choosing Northside Lexus for your purchase, we hope you are loving your new car!

April 29, 2021

I had a wonderful experience purchasing my first Lexus. Hector did a fantastic job assisting us to find the car that met our needs. Highly recommended! More

by MDSALAZAR5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Apr 29, 2021 -

Northside Lexus responded

Welcome to the Lexus family! It is gratifying to know that Hector was so attentive to your vehicle needs and we hope you are loving your new car. Thank you for giving Northside Lexus your business!

April 29, 2021

Best car buying experience in my life. Communication and support provided were awesome. Totally pleased with vehicle purchased and love all of the features provided! More

by DHT58
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Northside Lexus responded

Thank you for the awesome feedback! We're glad you had a fantastic experience here at Northside Lexus and are happy with your new ride. We'll be sure to pass the kudos along to our sales team! We appreciate your business and hope to serve you again in the future!

April 29, 2021

Mason was very knowledgeable about the vehicle. I wished Mason was very knowledgeable about the vehicle. I wished the cars would have been unlocked so we could have looked inside; Mason did volunteer to go More

by diannebucy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Apr 30, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us this review and feedback. We will certainly let Mason know that you appreciate his help, and if there is anything more we can do to assist you, please don't hesitate to come back and see us again!

April 29, 2021

Generally pleasant no hassle experience. Joe Finley was easy to deal with. Got some pushback trade in at last minute but we dealt with it More

by MMAGNER1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley
Apr 30, 2021 -

Northside Lexus responded

It is great to hear that your experience was positive overall, and I will pass along your appreciation to Joe. I am sorry to hear that there was a bit of a hiccup during your trade-in, but it is gratifying to know that the issues were addressed properly. If there is anything we can do to assist you and make your experience a five-star one, please don't hesitate to reach out. Thank you, Nick Christianson - New Car Manager - 281-682-7887

April 28, 2021

For comparison, I have bought several cars and been to several dealerships- this was the smoothest and fastest car buying experience ever. I will not buy a car anywhere else! We came in and Donnie listene More

by morganfuzzell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan the tech guy was helpful also!!!
Apr 28, 2021 -

Northside Lexus responded

Morgan, we are delighted that our team gave you the best car-buying experience you have ever had! It is gratifying to hear that we have earned your loyal business here at Northside Lexus. Thank you and safe travels in your new ride!

April 28, 2021

We greatly appreciated the honesty throughout our visit. We emailed online to set up to see a certified preowned. We had an organized, prepared and non rushed experience which led us to choosing the RX 350L More

by Nikki Bailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Finley, Hamilton Dawes
Apr 28, 2021 -

Northside Lexus responded

Nikki - This feedback made our day! Thank you for your support and for taking the time to share your experience working with the Northside Lexus team. Congratulations on your new Lexus RX 350L, and enjoy it! We hope to see you again down the road!

April 28, 2021

No pressure pre-owned sale! In and out in no time. I have never had such a smooth and seamless purchase. Thank you John Hankins! More

by Marcella T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hankins
Apr 28, 2021 -

Northside Lexus responded

Marcella, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Northside Lexus, and we will certainly let John know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

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