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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,627 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,627 reviews

May 06, 2021

Our sales representative, Victoria De Hoya was professional, knowledgeable and had strong listening skills which made the experience a very positive one. Likewise Mr James Vu in Finance had the sa More

by JSTRZECIAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
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May 07, 2021 -

Northside Lexus responded

Thank you for taking the time to review us! Hearing that you had such a successful experience working with Victoria, James, and the team made our day. We apologize for the state of your windshield and will be sure to keep this feedback in mind moving forward. Congratulations on your new vehicle, and please do not hesitate to reach out if there is anything more we can do to assist you! Thank you, Nick Christianson - New Car Manager - 281-682-7887

May 06, 2021

Friendly, professional, met all needs... quickly! Easy process. Told Erica what I wanted, and she made it happen. I know if I ever need anything, she will be there to help. More

by RDOWNEY10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2021 -

Northside Lexus responded

Your confidence in Erica and the team means a lot to us! Thank you for choosing Northside Lexus and taking the time to review us. We wish you many safe and happy miles ahead, and we hope to work with you again down the road!

May 05, 2021

Stopped by Northside Lexus around 4:30 pm without an appointment and met Javier Calderon at the front door left about 6:30 Pm with a new Lexus 460 GX great job Javier and Nortside Lexus. More

by Mk1859
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2021 -

Northside Lexus responded

Thank you for posting about your experience with Javier! It was a pleasure to have your business at Northside Lexus and we wish you safe travels in your Lexus GX 460!

May 07, 2021 -

Mk1859 responded

Thank You

May 05, 2021

Javier was really helpful from the start. He was patient and had an idea of what I wanted and helped get exactly that. Highly recommend him! More

by jenniferrodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2021 -

Northside Lexus responded

Jennifer - thanks for reviewing Northside Lexus! It is wonderful to hear that Javier was so helpful during your visit. We wish you safe travels in your newly purchased vehicle!

May 05, 2021

Thank you Mark and James. This was my second vehicle from Northisde lexus and both times have been one of the best buying experiences I've had. More

by G.SHERROUSE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
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May 05, 2021 -

Northside Lexus responded

Thank you for your repeat business with us! We are thrilled to hear Mark and James sent you home in a car you love. It was our pleasure to assist you in your car-buying journey. Have a great day and safe travels! -Northside Lexus

May 05, 2021

Excellent service. Eddie took care of business giving me a fair deal and taking care of my needs as far as the purchase. Well done. More

by WALTER.QUINONES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2021 -

Northside Lexus responded

Thank you for the great review, Walter! We strive to make the purchasing process go smoothly, and hearing that this was reflected in your time working with Eddie made our day. Drive safely in your new vehicle, and we hope to see you again at Northside Lexus!

May 05, 2021

Stop sending Stop sending Stop sending sending sending sending h h h h h h h h h h h j h h h j j More

by Snopeme
Recommend Dealer
Yes
Employees Worked With
John Hovenden
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May 06, 2021 -

Northside Lexus responded

I sincerely apologize for any unwanted communication here. I would like to ensure we remove you from our list, but unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Tim Karmout - General Sales Manager - 281-569-3308

May 05, 2021

Best car buying experience! Northside and our sales person made this a seamless process. I am so happy I bought my car here!! Will come back!! More

by GINNY.HOWARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2021 -

Northside Lexus responded

Hi Ginny - It makes our day to hear that our team gave you a stellar car-buying experience! We are delighted to have you as a customer and we hope to work with you again here at Northside Lexus. Thank you and safe travels!

May 05, 2021

The sales process was easy, efficient, and supported by friendly people! The demonstration of the features and functions within the vehicle was thorough and the resource was clearly knowledgeable. More

by S2WELLS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Makrakis
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May 05, 2021 -

Northside Lexus responded

Thank you for leaving Northside Lexus a review! We try to deliver a seamless experience and I am glad that came through to you!

May 05, 2021

Great car buying experience. Bobby and David were great to work with and made the entire process easy, efficient, and pain free. Thank you for everything. More

by slee23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2021 -

Northside Lexus responded

Thank you for taking the time to review us! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with Bobby and David. Drive safely in your new vehicle, and we hope to see you again at Northside Lexus!

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