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Northside Lexus
Spring , TX
6,627 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,626 reviews
May 09, 2021
The best experience I’ve had purchasing a vehicle. My sales consultant, Erica Pollino was excellent and deserves the lion’s share of the credit for such good experience. sales consultant, Erica Pollino was excellent and deserves the lion’s share of the credit for such good experience. More
by m.b.gary
Verified CustomerEmployees Worked With
May 09, 2021
I had a great experience. Jesse helped get me to the price I was looking for. I was able to buy the car i wanted. price I was looking for. I was able to buy the car i wanted. More
by courtneythornton
May 08, 2021
You can tell when you are at a Lexus dealership versus others dealers. It’s a world of a difference especially for such great cars. others dealers. It’s a world of a difference especially for such great cars. More
by Sydney H.
Employees Worked With
May 08, 2021
From the time I stepped in the Lexus dealership, I was met with professional employees eager to help me. I could not have asked for a nicer salesman than Dank Nguyen. After I bought my car Nathan Makrakis met with professional employees eager to help me. I could not have asked for a nicer salesman than Dank Nguyen. After I bought my car Nathan Makrakis spent a great amount of time explaining the electronics of my car. He was most helpful and knowledgeable. More
by CSRAINEY3641
Employees Worked With
Nathan Makrakis - spent time explaining my car. Excellent and Professional., Brent Penn, Danh Nguyen
May 08, 2021
It’s a beautiful dealership with fantastic customer service. I love, love, love my new 2021 RX 350!!! I would definitely recommend this dealership for sure!!! service. I love, love, love my new 2021 RX 350!!! I would definitely recommend this dealership for sure!!! More
by JHELDENFELS1
May 08, 2021
Great customer service! We were met at the door and were helped immediately. John was the greatest. I would definitely recommend them to any one. helped immediately. John was the greatest. I would definitely recommend them to any one. More
by MWREDDITT
Employees Worked With
John Hankins
May 08, 2021
We had been in contact with Donnie all week. He provided all the information that we requested and made sure that we were in and out once we made the 3 hour drive up! We were so satisfied with Donnie with t all the information that we requested and made sure that we were in and out once we made the 3 hour drive up! We were so satisfied with Donnie with the sales team, the facilities, and James with the finance team! More
by jordan.ramirez2315
May 07, 2021
Friendly staff, on top of it, respectful of my time, prompt service, polite, able to answer any of my questions and assured me that each detail was covered prompt service, polite, able to answer any of my questions and assured me that each detail was covered More
by dick7
May 07, 2021
Northside provides outstanding service. Victoria and Benjamin were very patient and answered all my questions. I now own my 3rd Lexus and will continue to buy only Lexus due to the outstanding service I Benjamin were very patient and answered all my questions. I now own my 3rd Lexus and will continue to buy only Lexus due to the outstanding service I always receive. More
by JUAN N
May 06, 2021
Our sales representative, Victoria De Hoya was professional, knowledgeable and had strong listening skills which made the experience a very positive one. Likewise Mr James Vu in Finance had the sa professional, knowledgeable and had strong listening skills which made the experience a very positive one. Likewise Mr James Vu in Finance had the same attributes The only downside was that the interior windshield wasn’t very clean when we picked up the car More
by JSTRZECIAK
