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Northside Lexus

Spring , TX

4.9
6,624 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,624 reviews

May 14, 2021

Great Dealership, They had everything ready and were extremely helpful. The price was the best we found and they even worked with us on our trade. Salesman was eric fuller. 10/10 More

by brian c bourgeois
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fuller
May 14, 2021 -

Northside Lexus responded

Brian - Congratulations on your new car! Thank you for choosing Northside Lexus and taking the time to review Eric and the team. We wish you many safe and happy miles ahead!

May 14, 2021

I had an amazing experience. The salesman, Javier, did a great job of answering all of our questions and making the process very painless. Not like what some of the commercials out there have. More

by jgels8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Northside Lexus responded

Thank you for sharing such wonderful feedback! We love to hear that Javier helped your car-buying process go smoothly and we appreciate you taking time to commend him. Safe driving from our entire Northside Lexus team!

May 13, 2021

Mark was very professional and made sure our purchase was smooth. Mr Hamilton from finance was also very professional and helped explain the finance terms for us. More

by Adozody HCS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
May 13, 2021 -

Northside Lexus responded

Thank you for taking the time to review us! Hearing that Mark and the team went the extra mile to assist with your purchase made our day. Drive safely in your new vehicle, and we hope to see you again at Northside Lexus!

May 13, 2021

Always nice. New location is awesome. I’ve been doing business with Northside for over 20 years, and I will keep coming back. Thank you. More

by B.K.DENNIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorothy Sausley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvia Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ortiz
May 13, 2021 -

Northside Lexus responded

Here at Northside Lexus we always value and appreciate our customers’ feedback. Thank you for continuing to trust us with your business. We hope to see you next time. Have a great day!

May 13, 2021

John Hankins was very professional. The process was very easy!!! We appreciate his friendliness, professionalism and assistance! Most of all he was not pushy! It was a pleasure doing business. More

by jmw2900
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hankins
May 14, 2021 -

Northside Lexus responded

Thank you for the fantastic feedback about John! We love to hear that he made it easy for you to drive home in your new vehicle. Congratulations from our Northside Lexus team!

May 12, 2021

Really appreciates the service from Javier. He provided great attention and also had good knowledge of the cars we bought. I was happy with the service More

by Will.lipham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Northside Lexus responded

Will - Thank you for the great review! We are very proud to have Javier on our team and happy to hear that he went the extra mile to assist with your purchase. Drive safely, and we hope to see you again at Northside Lexus!

May 12, 2021

Ashley Nguyen was amazing. She handled the sell professionally and met my needs. We purchased to vehicles from her in the same day. Brent handled the paperwork closing the sell faster than anyone I More

by jvc788
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
May 12, 2021 -

Northside Lexus responded

Thank you for the great review! We strive to deliver a seamless purchase experience for our guests, and it is wonderful to hear that this was reflected in your time working with Ashley and Brent. Drive safely in your new vehicle, and we hope to see you again at Northside Lexus!

May 12, 2021

The attention to my needs are listened to carefully which I appreciated very much. Between Rosa Smotherman and Barbara Thibodeaux this is the 5th car purchased from Northside Lexus and we always look to Don More

by BARBTHIBOD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be more grateful for your returning business here at Northside Lexus, and we will certainly let Don and our team know that you appreciate their help. We hope that you continue to enjoy your new ride, and we look forward to your next visit!

May 12, 2021

Every single person we dealt with was kind, welcoming and knowledgeable. No hard sell! It was easy to buy another Lexus! Excellent all around experience. More

by lcjohnson1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana pierce
May 12, 2021 -

Northside Lexus responded

What a terrific review, thank you! We're so happy to hear your buying experience here at Northside Lexus was thoroughly enjoyable, and we're glad our team members treated you with the utmost kindness and professionalism. We hope the new Lexus exceeds expectations and we'll see you again next time!

May 12, 2021

My consultant Mark Green was very helpful in finding a used car that was in my price range which had low mileage and was in good condition. More

by JFREEMAN14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
May 13, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that Mark took good care of you here at Northside Lexus, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

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