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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,624 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,624 reviews

May 20, 2021

Victoria treated us great and made the purchasing experience very smooth and enjoyable. She answered all of our questions and made a customer for life. More

by Sean G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crowe
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May 20, 2021 -

Northside Lexus responded

Hi Sean - It makes our day to hear that you will be a Northside Lexus customer for life! Thank you for trusting us with your business, and for sharing your kind words about Victoria. Enjoy the ride in your new car!

May 20, 2021

Rex Bomar was very, very professional. I am from Austin and I drove to Northside. The car was exactly as described. Excellent service and exactly the experience I hoped for. More

by jmatthewhamilton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2021 -

Northside Lexus responded

Thank you for the great review, Matthew! We are thrilled to hear that Rex went the extra mile to assist with your purchase. Drive safely in your new vehicle, and enjoy it! We hope to see you back at Northside Lexus for your first oil change!

May 20, 2021

Excellent experience...wish the afternoon cookies can be reinstated Dealership building was immaculate The display of cars in the showroom was done very well. All personnel were very friendly. More

by GUNGUN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
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May 20, 2021 -

Northside Lexus responded

We're delighted to hear that your latest visit to Northside Lexus was pleasant and enjoyable - that's our goal! We appreciate your business and hope to see you back again soon!

May 20, 2021

This was a great experience shopping for and buying my new GX 460. The sales and finance departments were helpful and friendly the whole time. More

by J. Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
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May 21, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at Northside Lexus, and we hope that you continue to enjoy your new Lexus GX 460!

May 20, 2021

The experience with Lexus was excellent. High standards in quality and customer service. We definitely recommend this dealership. The car is really nice to drive and very comfy inside. More

by Rose Seixas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Fuller, James Vu
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May 21, 2021 -

Northside Lexus responded

Rose, thank you for taking the time to leave us a review! We are proud that we earned your business here at Northside Lexus, and we hope that you continue to enjoy your new ride!

May 18, 2021

Helpful and fast process. New place is nice big and pretty and the location is also at good. I will recommend to friends and family. More

by Mehvish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2021 -

Northside Lexus responded

Thank you for taking the time to share your experience so others can see what it's like to be a guest at Northside Lexus! Providing an excellent customer experience is our number one priority, so we are thrilled to hear our team provided quick and efficient service during your visit. Have a great day and safe travels!

May 18, 2021

Great Customer Service! I appreciate the smooth purchase. NickM, NathanM, and JosephF thank you very much! You made my purchase quick and easy. You guys did a great job making me feel comfortable with More

by ERICKEGARCIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Makrakis, Joseph Finley
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May 18, 2021 -

Northside Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a seamless purchase experience working with Nick, Nathan, Joseph, and the Northside Lexus team. Drive safely in your new vehicle, and we hope to see you again down the road!

May 18, 2021

Great experience. Thank you all. I’m very pleased with my experience. Special thanks to Danh in sales, James in finance, and Rob in service. More

by J.austin26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu, Danh Nguyen
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May 19, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Danh, James, and Rob all took good care of you here at Northside Lexus, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

May 17, 2021

Tuesday morning I inquired about a Lexus GX. Randy Covert was the sale guy that helped me acquire info and photos over the phone. Made a deal within that hour. Came in after work and walked out with the car More

by JOHNANGUYEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2021 -

Northside Lexus responded

All of us at Northside Lexus could not ask for better feedback. We love to hear that Randy and Caleb were able to go above and beyond and get you into the car that is right for you. They both are exactly as your described. They are passionate about helping our customers and providing them with as much helpful information as possible. We are grateful to have earned your business. Safe travels and enjoy your new Lexus GX!

May 17, 2021

Chose them as my dealership not only because i found the Chose them as my dealership not only because i found the car that i want it, but because they offer you a excellent costumer service and Hector is t More

by Lizbeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2021 -

Northside Lexus responded

Lizbeth - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful purchase experience working with Hector. Congratulations on your purchase, and we hope to see you again at Northside Lexus!

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