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Northside Lexus

Spring , TX

4.9
6,624 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,624 reviews

June 02, 2021

I been buying Lexus from west and north store for the 10 years and Mr James Vu always on point at the time of deliver. More

by ALEXANDERVISUAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jun 03, 2021 -

Northside Lexus responded

Thank you for taking the time to leave your great review! We are grateful for your continued support and will let James know you had a great experience with him. Thanks for choosing Northside Lexus and we hope you enjoy your ride!

June 02, 2021

They were professional, knowledgeable, and helpful. It was a great experience. The atmosphere was welcoming and relaxing. The process involved in selecting and purchasing the car was well organized. More

by sherylrobinson905
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley, Hamilton Dawes
Jun 02, 2021 -

Northside Lexus responded

Thank you for the great review, Sheryl! We are thrilled to hear that you had such a successful experience working with the Northside Lexus team. Drive safely in your new vehicle, and we hope to see you again down the road!

June 02, 2021

We've only experienced the process of buying the new car, which was very good. Downloaded the app, still getting to know the vehicle, which we are enjoying immensely. More

by OKIE73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Jun 02, 2021 -

Northside Lexus responded

Thank you for taking the time to share! We are so glad to hear that you are enjoying your new vehicle. Drive safely, and please do not hesitate to reach out to us if there is anything more we can do to assist you! - The Northside Lexus team

June 02, 2021

Masters at their jobs. Excellent and professional in Masters at their jobs. Excellent and professional in dealing with customers. This ES is the fourth that I have bought at Northside Lexus.. I will More

by JJCMBS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Northside Lexus, and we are proud that we earned your returning business. Enjoy your new ride!

June 02, 2021

Professional and smooth process of purchase of pre-owned vehicle. Salesman was knowledgeable, friendly and honest. He was also very understanding and patient. Very pleasurable all around! More

by darrell.bacak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Northside Lexus responded

Thank you for the great review, Darrell! We are thrilled to hear that you had such a successful experience working with the Northside Lexus team. Drive safely in your new vehicle, and we hope to see you back!

June 01, 2021

Very clean and professional. I had a great interaction with Chase Fisher. He was extremely professional, nice, friendly, etc. He made the buying process super easy. More

by ALAMIRALABBASI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chase Fisher, Brent Penn
Jun 01, 2021 -

Northside Lexus responded

There is nothing we love more than seeing kind feedback about our wonderful team. Thank you so much for supporting Chase with a positive review! We hope that you are enjoying your new vehicle.

June 01, 2021

Really friendly atmosphere felt very comfortable around d the salesman it was real pleasure dealing with Jason he is so knowledgeable in all areas if his job More

by JERSEYGIRLINTEXAS2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jun 02, 2021 -

Northside Lexus responded

It makes us so happy to hear that you enjoyed your time working with Jason to get into your new vehicle. Congratulations from our Northside Lexus team! We are grateful for your business and kind review.

June 01, 2021

We chose Northside Lexus by going through Costco Auto Program. Erica was quick to respond, very efficient and knowledgeable. We traded in a car and we’re happy with the price of the new car and the trade More

by RTRIPPIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jun 01, 2021 -

Northside Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a seamless purchase experience working with Erica. Drive safely, and we hope to see you back at Northside Lexus for your first oil change!

June 01, 2021

This was our 3rd opportunity to purchase a vehicle at the Northside Lexus dealership. We have had an exceptional experience each time we’ve been to the dealership. More

by RSKIPPER0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Jun 01, 2021 -

Northside Lexus responded

Thank you for your continued confidence in our dealership! All of us at Northside Lexus appreciate your business and are thrilled to hear your positive feedback. Enjoy your new vehicle and we hope to see you again next time. Safe travels!

June 01, 2021

Thanks Nick Makrakis for helping my wife and I with the purchase of the NX300, we feel you went above and beyond in our shopping experience. Thanks again Nick!! More

by KTINER2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Northside Lexus responded

Congratulations on your new Lexus NX 300! We are thrilled to hear Nick was able to assist you and your wife so successfully and get you into a car that you both love. It is our goal to go above and beyond for each guest and we are delighted Nick hit the mark. Thank you for choosing Northside Lexus and we hope to see you next time. Safe travels!

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