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Northside Lexus

Spring , TX

4.9
6,624 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,624 reviews

June 07, 2021

Jared Postma provided excellent customer service to me and my family. He is truly an asset to the dealership and comes highly recommended. He made purchasing my new RX 350 seamless. Thanks Jared and North More

by mssadie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Northside Lexus responded

Congratulations on your new Lexus RX 350! We are thrilled to hear Jared was able to provide a seamless car-buying experience for you and your family and send you home in a vehicle that is right for you. Thank you for choosing Northside Lexus. Drive safe and have a great day!

June 07, 2021

Overall, we were pleased with the dealership and the buying experience. Our sales rep, Joe Finley, was prompt, courteous and reasonably through..His manager, ditto. Finance was efficient, not pushy at More

by JCMULLIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley, Brent Penn
Jun 08, 2021 -

Northside Lexus responded

We're pleased you enjoyed working with our team but are disappointed to hear you felt your initial trade-in offer was too low. We strive to remain competitive with our pricing, so I'll certainly pass this feedback along. We sincerely appreciate your business and hope to have the opportunity to earn it again down the road! Best, Nick Christianson - New Car Sales Manager - 281-569-3324

June 07, 2021

The size and selection was awesome price was fair I came to look at 2018 model John helped me see the value in buying a 2021 great sales work More

by Ralphs1958.rs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hankins, James Vu
Jun 08, 2021 -

Northside Lexus responded

Thank you for the great feedback! We are so happy to hear that you found the right vehicle working with John and the Northside Lexus team. Congratulations on your purchase, and we hope to see you again down the road!

June 05, 2021

The etablishment had a nice feel and very beautiful appearance. The paperwork process ran smoothly and my Sales Man, Needham Shotwell was friendly and professional! More

by STEPHANIEBLANKS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Northside Lexus responded

Stephanie - Thank you so much for posting about your recent car-buying experience! We are thrilled to hear that Needham delivered excellent service and we appreciate you trusting Northside Lexus with your business. Safe and happy driving!

June 05, 2021

This has been the best experience I have ever had with car sales! My sales representative Joseph Finley was AMAZING to say the least. Joseph made everything quick and easy and I would highly recommend him More

by Andres Valderrama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley
Jun 07, 2021 -

Northside Lexus responded

Andres, thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Northside Lexus, and we will certainly let Joseph know that you appreciate his help. We hope to see you again sometime!

June 05, 2021

Dealership was extravagant and had plenty of affordable vehicles plus exlleance services and knowledge of the vehicle I was searching for. I would recommend others people to the dealership. More

by HASS.LIM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Northside Lexus responded

Thank you so much for recommending Northside Lexus! We are delighted to see this feedback about our service and inventory. Safe travels in your new ride!

June 05, 2021

This dealer has varieties of selection which very helpful many buyers can choose, decide , and make a purchase with their set budget on preowned selection. In addition, employees are well trained on customer More

by TWINTRAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danh Nguyen
Jun 07, 2021 -

Northside Lexus responded

Your feedback means so much to us! We're glad to see that our Northside Lexus team helped you find the best option and we wish you safe travels!

June 05, 2021

Northside Lexus has got it together. The service is outstanding. I had a 2018 Lexus RX that I had been bringing in for service for almost 2 years. Analy Garcia always helped me and takes very good ca More

by ljlluke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Jun 07, 2021 -

Northside Lexus responded

Thanks for leaving Northside Lexus a review! We're happy to hear that Analy and the rest of our team continue to provide you with fantastic service!

June 04, 2021

Javier was very helpful and friendly, he listened and helped us find the right Lexus. Our only complaint was it tool about 4 hours of waiting before we were able to sign the paperwork and take the car. More

by MR.CANO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Northside Lexus responded

Thank you very much for your patience throughout this process as well as this feedback. We are delighted to hear that Javier helped you get into the right Lexus for you. Congratulations from our Northside Lexus team and safe driving!

June 04, 2021

This dealership is absolutely the best!!!Don’t go This dealership is absolutely the best!!! Don’t go anywhere else!!! We will only shop here from now on. Love this dealership. Fantastic buying exp More

by JOIEBROWN2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Northside Lexus, and we hope that you continue to enjoy your newly purchased vehicle!

Jun 04, 2021 -

JOIEBROWN2014 responded

The Chic-Fil-A of car dealerships!! Such a smooth and easy process, with excellent customer service!

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