Northside Lexus

Chase Fisher was able to provide my family and I with the best service. We were all very pleased with how we were treated by Chase and Mr. Dawes. Could not have asked for better service! best service. We were all very pleased with how we were treated by Chase and Mr. Dawes. Could not have asked for better service! More

Ashley Nguyen was wonderful to work with! She was professional and respectful. Definitely no pressure. Ashley went out of her way to answer all of my questions and made sure I was comfortable with professional and respectful. Definitely no pressure. Ashley went out of her way to answer all of my questions and made sure I was comfortable with my purchase. I highly recommend Ashley if you are in the market for a new vehicle! More

Prompt, excellent service. Donnie Holcomb is a wonderful salesman to deal with. Marcus Atkins, the finance manager, was very helpful and knowledgeable. I would highly recommend this dealership. salesman to deal with. Marcus Atkins, the finance manager, was very helpful and knowledgeable. I would highly recommend this dealership. More

Good service and treatment. We received very good help from several depts. Needham stayed with us several hours. Showed us the SUV models and drove us around to see all color options. from several depts. Needham stayed with us several hours. Showed us the SUV models and drove us around to see all color options. More

Generally less than satisfactory experience when paying off a one pay lease. Biggest complaint was I was not given full and accurate info on the payoff total prior to arrival. Also waited nearly 75 min to off a one pay lease. Biggest complaint was I was not given full and accurate info on the payoff total prior to arrival. Also waited nearly 75 min to see finance guy with very little explanation for the delay. Would have expected at least an occasional update on when he might be available. We had an appointment for 1020 but did not meet with finance until about 1140 after sitting in the salesman’s office fir over an hour. Delays happen but at least try to keep the customer informed. Service dept was very good. No issue with finance once we got to sit down with him. More

Bobby was helpful and responsive to our questions or concerns. His quick responses helped me to make decision to purchase Lexus RX350 easily. It’s nice experience dealing with him and the dealer. concerns. His quick responses helped me to make decision to purchase Lexus RX350 easily. It’s nice experience dealing with him and the dealer. More

My new Lexus was delivered in unsatisfactory condition. It was dirty inside, the packing material had not been removed and I had less than a quarter of a tank of gas. Additionally, I had requested to com It was dirty inside, the packing material had not been removed and I had less than a quarter of a tank of gas. Additionally, I had requested to come at a time when I could limit my time at the dealership and I was there over two hours waiting to finish the paperwork. More

This is my second purchase from Northside Lexus. My experience working with Bobby Bosley has been wonderful. He has provided excellent customer service through the entire process and went above and bey experience working with Bobby Bosley has been wonderful. He has provided excellent customer service through the entire process and went above and beyond to make sure we were satisfied. More

They were very helpful and to the point. I am so happy with my new Lexus, it’s everything I wanted. Thank you Northside Lexus! with my new Lexus, it’s everything I wanted. Thank you Northside Lexus! More

Professional, luxurious, and efficient. I was in and out in less than an hour and a half with what I wanted. Plus financing was a breeze and tailored to the customers expectations. in less than an hour and a half with what I wanted. Plus financing was a breeze and tailored to the customers expectations. More