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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,572 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,572 reviews

April 26, 2024

The dealership is nice and all the employees are helpful as well as friendly. Great place More

by DONNA2711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Northside Lexus responded

We are so happy that our Northside Lexus team earned your five stars. Thanks, Donna!

April 26, 2024

Steve was great. He was very knowledgeable and professional. He also has exceptional mannerisms. Class act. More

by sylviafriedsam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Northside Lexus responded

We're glad to know that Steve provided you with great service at Northside Lexus. His knowledge and professionalism are indeed exceptional! Thanks for the review, we appreciate it.

April 26, 2024

Excellent service and so very friendly and helpful Mike Driscoll has sold us several cars and it is always so awesome to do business with him. More

by pbartell76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Northside Lexus responded

It's great to know that Mike and our team at Northside Lexus have consistently provided you with excellent service. We appreciate your continued business!

April 25, 2024

It was an ok experience, though I felt some things were not as transparent as I had expected it should be. With my good credit score, the finance staff offered me a loan with the highest interest rate when More

by preazee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Gilmer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Anh Vu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Northside Lexus responded

Preazee, we're sorry to learn that your experience at Northside Lexus didn't fully meet your expectations. We strive for transparency and appreciate you bringing this issue to our attention. Your feedback will help us improve the way we serve customers in the future. - Doug Gilmer - Finance Manager - 281-569-3477

April 25, 2024

Very professional and helpful. Great technology for reviewing & executing documents, however would recommend having a portal to upload final documents for customer retrieval instea More

by kljaggie90
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Northside Lexus responded

We appreciate your feedback and are glad to know you found our team at Northside Lexus professional and helpful. Your suggestion about a customer portal for document retrieval is noted, too. Thanks for choosing us - safe travels!

April 25, 2024

Excellent service. Knowledge is second to none. Five 🌟🌟🌟🌟🌟service. Enjoy my time at the dealership. More

by KERRYL20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Northside Lexus responded

We're delighted to know you had a five-star experience at Northside Lexus! Thanks for the kind words about our service and knowledge. We look forward to seeing you again soon!

April 25, 2024

Very good car service Process to buy lease car should be easier and faster Should explain better options lease versus buy More

by CARLOS_N_RIVAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Melendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Northside Lexus responded

Carlos, thanks for your feedback. We're always looking to improve at Northside Lexus and we appreciate you sharing your thoughts on the leasing process. If you have any further questions, don't hesitate to reach out! - Doug Gilmer - Finance Manager - 281-569-3477

April 25, 2024

Chris Harris was our salesman and he was very informative, patient, and friendly. I did not feel rushed and he gave me the space I needed to make my decision. More

by Lady J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Harris
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Apr 26, 2024 -

Northside Lexus responded

We're glad to know that Chris provided you with the excellent service we strive for at Northside Lexus. Your feedback is greatly appreciated, and we hope you enjoy your new vehicle!

April 25, 2024

Pleasant car buying experience, very easy. There is a big difference between dealing with Lexus and dealing with other car dealerships. More

by bAE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thiam
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Apr 26, 2024 -

Northside Lexus responded

We're glad to know that your car-buying experience at Northside Lexus was a pleasant one! We strive to make the process as smooth and easy as possible. Thanks for choosing us, we appreciate it!

April 25, 2024

Nathan was a great salesman he was very patient and understanding. I would definitely recommend him to anyone. More

by e.perez107
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Northside Lexus responded

We're so glad to know that Nathan provided you with a great experience at Northside Lexus! We appreciate your recommendation and look forward to assisting you in the future.

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