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Northside Lexus

Spring , TX

4.9
6,623 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,623 reviews

June 25, 2021

This was a fantastic experience and I love my new lexus More

by Jennidove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Northside Lexus responded

Thanks for the 5-star review! We are delighted to hear you had a great experience working with us. Enjoy the new Lexus and we hope to see you next time! - Northside Lexus

June 25, 2021

Amazing experience with an absolutely awesome salesperson. Ashley went above and beyond. I changed my mind multiple times and she was graciously accommodated to each change. More

by JAMIE.HICKS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Jun 27, 2021 -

Northside Lexus responded

Thank you for leaving Northside Lexus your feedback! We are delighted Ashley was able to provide a positive car-buying experience. We hope you enjoy the new ride!

June 25, 2021

Alway a pleasurable experience. The dealership is large and a very nice place to visit. Even got to see the service area that was state of the art and very clean More

by sdeal4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2021 -

Northside Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Northside Lexus team is demonstrating our commitment to outstanding customer service. We hope to see you next time!

June 25, 2021

Had more cars than anywhere. Very friendly and beautiful dealership. More

by MARTAFITZPATRICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Fuller
Jun 27, 2021 -

Northside Lexus responded

Thank you for leaving Northside Lexus your positive review! We are delighted that the Northside Lexus team was able to send you home in a car that is right for you. Enjoy the ride and have a great day!

June 25, 2021

Excellent customer service and attentiveness to customers needs. Has good showroom facility. Display area is spacious and comfortable seating arrangements. Staff is very courteous and ready to assist. More

by Badarpal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 27, 2021 -

Northside Lexus responded

Thank you for the kind words and positive feedback! We're glad you enjoyed our facilities and your experience with our team members. We hope to have the pleasure of working with you again down the road, and in the meantime, we wish you safe travels! - the Northside Lexus staff

June 25, 2021

Always professional, and efficient. Herb Mills was most helpful. I feel confident of their commitment to giving me the best service on my purchase. More

by clried17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Jun 27, 2021 -

Northside Lexus responded

Thank you for taking the time to leave Northside Lexus your positive review! We are delighted the Northside Lexus team welcomes you into our dealership and always provides a seamless car-buying experience. Enjoy the ride and have a wonderful day!

June 25, 2021

It was a great experience. Good job! I will comeback More

by JUCAFEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2021 -

Northside Lexus responded

Thank you for your business and glowing review! We appreciate the support and look forward to working with you again down the road. Take care! - your friends at Northside Lexus

June 22, 2021

Very kind staffs and relaxed environment for buying a car! More

by Texassimon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Jun 22, 2021 -

Northside Lexus responded

Thank you so much for taking the time to let us know how happy you are with your car-buying experience! Feedback from you is one way we know we are achieving our goals. All of us at Northside Lexus hope you enjoy your new car. Take care!

June 22, 2021

Very pleasant experience! Great deal and fast service! It was a pleasure dealing with our salesman, Randy. More

by Clint
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Northside Lexus responded

Thank you for reviewing Northside Lexus, Clint! We all sincerely appreciate your support and business. Safe travels, and come back again soon!

June 22, 2021

Ashley did a great job for us. Made the purchase smooth. Hamilton did a good job on the financing on the day of the purchase, but when I had a question, he never responded to several calls. More

by Dave Hartranft
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Northside Lexus responded

Dave - thank you for taking the time to leave us a review! We're glad to hear that we made your purchasing experience a positive one, but we apologize for the trouble you've had reaching us since. I will pass this feedback along to the team and have a staff member get in touch with you as soon as time permits. In the event that I can't find your contact information, please feel free to call me directly. Thank you, Doug Gilmer - Finance Manager - 281-569-3477

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