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Northside Lexus

Spring , TX

4.9
6,622 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,622 reviews

July 11, 2021

The staff is excellent! My salesman Ashley, made sure to get me what I was looking for. I love how everyone greets you with joy. I live in Alvin, TX the customer service keeps me coming back to North Side More

by LaQueta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Pendergast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Northside Lexus responded

We truly appreciate you making the trip to see us at Northside Lexus and are thrilled to hear that Ashley helped you find the right vehicle for you. Congratulations! Our team is grateful for your continued support and we wish you safe driving. Thanks so much!

July 11, 2021

Mr. Mills knew exactly what a wanted in an Lexus Rx 350. My car is used but looks phenomenal. Excellent customer service. Thanks So Very Much. Pat Brisco More

by pbrisco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Northside Lexus responded

Thank you for taking the time to review Northside Lexus! We're glad to hear that our team helped you find the perfect Lexus RX 350. Congrats and safe travels!

July 10, 2021

The dealership is a very good place where the salesman take care of the customer in a good way and I can recommend to anybody to make a business with yours More

by CASTROCALLE58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2021 -

Northside Lexus responded

We strive to take extraordinary care of our customers, and we're so glad this was reflected in your recent experience. Thank you for choosing Northside Lexus, and come back again next time!

July 10, 2021

Good experience. Will be back. Mason was very easy to work with on our deal- nice guy and will be back soon for our next vehicle. More

by Stoney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Northside Lexus, and we will certainly let Mason know that you appreciate his help. We look forward to your next visit!

July 10, 2021

I was so excited to come in and buy my first car in Texas it was the most awesome amazing time I spent quick no nonsense I love that very professional hands down the best I am very pleased 25 min in More

by Chinwarolland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hankins, James Vu
Jul 12, 2021 -

Northside Lexus responded

Thanks for trusting Northside Lexus to get the job done! We're glad to hear that our team took care of you and we wish you safe travels!

July 10, 2021

Jesse and Marcus were very helpful in assisting me to purchase my first car. Communication was clear and direct. The front desk staff were also very welcoming and the customer service was awesome. More

by nancyngocbnguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Jul 12, 2021 -

Northside Lexus responded

Nancy - we love to hear from our satisfied customers! Thank you for trusting Northside Lexus with your recent vehicle purchase, and safe travels in your new ride! We hope it serves you for years to come!

July 10, 2021

Always helpful. Always trustworthy. Nick went out of his way to help with all my questions/needs. Only thing to improve was tire pressure-each wheel had different amount from low 44 to high 67. Front More

by DALTONHORNS15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Northside Lexus responded

Dalton - It means a lot that you trust us with your business and I apologize that your tire pressure wasn't consistent. I will share your review with my team so that we can make your next visit even better. Please don't hesitate to contact me if there is anything further that I can do to assist you. Thank you, Todd Sylvester - Fixed Ops. Dir. - 2815693420

July 09, 2021

Javier was a great salesman,, not pushy but ready with answers to all questions.very polite and helpful. Was a pleasure doing business with north side lexus More

by audrey hudson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

audrey hudson responded

Verifiied

Jul 09, 2021 -

audrey hudson responded

My original review is fine. I have no reason to edit it.

Jul 09, 2021 -

Northside Lexus responded

Thank you, Audrey! We are so happy to hear that you enjoyed working with Javier and our Northside Lexus team. Safe driving in your new vehicle!

July 09, 2021

This time around, I was pleased with my salesperson and the rest of the team that made my purchase quick and easy!!! Thanks for all your help!!! More

by liver2good
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Northside Lexus responded

At Northside Lexus we strive to make the car-buying process simple and it's wonderful to hear that this was your experience. Thank you so much for trusting us with your business! We hope that you absolutely love your new vehicle.

July 09, 2021

Exceptional service from extremely knowledgeable staff! My sales rep was Chase. He knew details about every single car we asked about. He never left us once to ask a manager for help. Great service! More

by timcorlew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Fisher
Jul 09, 2021 -

Northside Lexus responded

Thank you for the outstanding review, Tim! We'll be sure to let Chase know that his knowledgeability and hard work made all the difference during your recent visit. Come back again soon, from all your friends here at Northside Lexus!

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