Northside Lexus

The entire process from start to finish was done very professionally and comfortable. Victoria was very efficient and helped to answer all my questions and made the process very smooth. professionally and comfortable. Victoria was very efficient and helped to answer all my questions and made the process very smooth. More

Overall good, great communication Hector took care of me. The vehicle I purchased for the most part is in great condition. The best experience for me I was out of financing within 30 min not the typical all The vehicle I purchased for the most part is in great condition. The best experience for me I was out of financing within 30 min not the typical all day. More

Mike was great in helping us find the right car at the right price for my daughter. He was wonderful to work with and I would highly recommend him and this dealership to anyone who is looking to purchase right price for my daughter. He was wonderful to work with and I would highly recommend him and this dealership to anyone who is looking to purchase a car. More

Always professional with quality service and products. As a multiple Lexus owner, I have been consistently pleased. However, I have an issue of concern that took place yesterday. Upon closing on the purchase a multiple Lexus owner, I have been consistently pleased. However, I have an issue of concern that took place yesterday. Upon closing on the purchase of my leased vehicle, my credit score was well below my history. The report showed I had two mortgages on the same house. The finance guy agreed it was obviously an error, but cut me no slack on the interest rate. The most disturbing point is that he refused to allow me to refinance upon the correction of the blatant error by the mortgage company. I have since talked with other finance offices that will entertain a refinance. This display of “not my problem” attitude does not destroy my decade long appreciation of Northside Lexus, but was a poor display of the impeccable service I have become used to. More

Doing a great job And I enjoy your service I'm very very sure I will recognize all my friend to have business with your company sure I will recognize all my friend to have business with your company More

The price I was given in dealership was $48,330; the price of the exact same vehicle on dealership website was $44,240. I am so disappointed in quality of service provided by sales person Needham Shotwe price of the exact same vehicle on dealership website was $44,240. I am so disappointed in quality of service provided by sales person Needham Shotwell. I never thought I would be deceived like this in a Lexus dealership. More

I had a great experience at NorthSide Lexus. Found the exact truck I wanted in good shape at a fair price with excellent customer service and attention-to-detail. *Herb Mills made the process Fast, Flawle exact truck I wanted in good shape at a fair price with excellent customer service and attention-to-detail. *Herb Mills made the process Fast, Flawless and Stress Free! I highly recommend this dealership and definitely Look For Herb Mills! More

Working with Joshua was easy. We walked into the dealership, picked a car, and drove out in the car. He is very knowledgeable and hardworking. dealership, picked a car, and drove out in the car. He is very knowledgeable and hardworking. More

Excellent buying experience. We were greeted at the door and were placed with a very experienced salesman. No pressure from the salesman or finance person. Both guys were extremely helpful. and were placed with a very experienced salesman. No pressure from the salesman or finance person. Both guys were extremely helpful. More

Once again Needham Shotwell went above and beyond for us. Always on top of everything. Never disappoints and always makes us feel like we are part of the Lexus family! Always on top of everything. Never disappoints and always makes us feel like we are part of the Lexus family! More