Back

Northside Lexus

Spring , TX

4.9
6,572 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

24222 Interstate 45 North

Spring , TX

77386

Directions

By Type

Showing 6,572 reviews

April 27, 2024

The dealership ran my credit 3 times which negatively impacted my credit score. I did not think my credit needed to be ran soo many times for one transaction. More

by UDEKESOM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Northside Lexus responded

We're sorry to learn about your concern regarding the credit inquiries. It's never our intention to cause any inconvenience or misunderstanding during the process, and we'd like a chance to discuss this further with you. Please reach out at your earliest convenience so that we can address these concerns directly. Thank you, Doug Gilmer - Finance Manager - 281-569-3477

April 27, 2024

I have been buying Lexus for at least 20year from Northside LexusI haw had great service and loved every car I brought. Thank you for helping me More

by earheartlouise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Northside Lexus responded

Louise, it's wonderful to know you've had such a long and positive relationship with us at Northside Lexus. We appreciate your loyalty over the years!

April 27, 2024

Classy, clean, modern well staffed, well trained employees. I do not have anything to complain about. More

by njt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thiam Oum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Northside Lexus responded

We are honored to receive your high praise. Thanks for sharing this with our team at Northside Lexus!

April 27, 2024

Nick M is the best! Always a pleasant and welcoming experience with him and the Northside Lexus Team! More

by Lexus Owner x’s 4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter- Technology *****
Apr 29, 2024 -

Northside Lexus responded

We're delighted to know that Nick and our team at Northside Lexus provided you with a pleasant experience! Thanks for the great review, we appreciate your continued support.

April 27, 2024

We have purchased at least 3 Lexus cars from you. Always a great experience with great follow-up service. More

by ezgo9227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Northside Lexus responded

We're so glad to know you've had consistently great experiences with us at Northside Lexus. Your continued support means a lot! We look forward to providing excellent service for your future visits as well.

April 26, 2024

Customer service is not dead! ! Northside Lexus has great customer service and a very smooth buying experience. Jason was extremely patent and worked with us to find the right ca More

by dave.wco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Northside Lexus responded

We're delighted to know that you had a smooth buying experience with us at Northside Lexus! Your kind words about our customer service and Jason's assistance are much appreciated. Enjoy your new car!

April 26, 2024

Randy was wonderful, I was on a time crunch as my rental car needed to be retuned and he went above and beyond to get the deal done. I will for sure use him in the future. I’ve bough 1 car (now two) from no More

by LDITO0925
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Northside Lexus responded

We're so glad to know that Randy was able to assist you efficiently and effectively during your time crunch at Northside Lexus. It's great hearing such positive feedback about our team, especially when they've made a lasting impression! Looking forward to serving you again in the future.

April 26, 2024

This is an absolutely wonderful dealership. Every employee is extremely professional and treats customers with respect. Our salesman, Nick, is exceptional! He is a great communicator and helped More

by SHARONFINGER7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucky
Apr 26, 2024 -

Northside Lexus responded

Hi Sharon! We're delighted to know you had such a positive experience at Northside Lexus! It's great that Nick was able to assist in finding your dream car. We appreciate the kind words and look forward to serving you again in the future!

April 26, 2024

I was very impressed with Northside Lexus because of the quality of people, especially Jesse. Jessie was not pushy and very calm, easy going. I was in sales my entire career so I can easily recognize More

by CAROLYN.CAROLYN.ELLIOTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Northside Lexus responded

We're so glad to know that you had a positive experience with Jesse at Northside Lexus! It's great to see his calm and attentive approach was appreciated. We'll make sure your kind words reach him, thank you for sharing this feedback!

April 26, 2024

The Northside Lexus dealership greeted us upon entering and directed a sales person to us. More

by SSAVARINO3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Noev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Northside Lexus responded

Thank you for stopping by to leave Northside Lexus a wonderful review!

...
33
...