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Northside Lexus

Spring , TX

4.9
6,623 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,623 reviews

July 18, 2021

Everyone is friendly and helpful from your first steps in. I felt they were sincere and had my best interest in mind. The showroom is comfortable and clean. More

by teresaha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Jul 19, 2021 -

Northside Lexus responded

Thank you for the positive feedback about our service and facilities! We are overjoyed to hear that you're a satisfied customer. Congratulations from everyone at Northside Lexus!

July 18, 2021

The employees of the dealership were VERY accommodating and professional!! Excellent service from the minute we called and spoke to Nathan. We were helped by Jesse and others to complete the process of p More

by CBarrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jul 19, 2021 -

Northside Lexus responded

Thank you for giving us 5 stars! Your satisfaction is our ultimate goal at Northside Lexus! It's wonderful to hear that Nathan, Jesse, and the team were so accommodating and professional. We're very happy to hear of your successful purchase, and look forward to our next opportunity to take care of you!

July 17, 2021

This is my fourth car from this dealership and I always enjoy the service and professionalism from sales through service. Javier did a great job for me today and made the whole process quick and painless! More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jul 19, 2021 -

Northside Lexus responded

Thank you for reviewing Northside Lexus, Eric! We sincerely appreciate your loyal business and hope the newest car is your favorite one yet. Safe travels, and come back again soon!

July 17, 2021

Mason & Caleb were a great help to us in picking out my new mom car! I’d recommend their assistance and this dealership to anyone looking for a beautiful, quality Lexus vehicle More

by sjallison123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Northside Lexus responded

Congratulations on your new Lexus! We are delighted Mason and Caleb stepped in to assist you while you were in the market for a new ride. It means a lot that our service stood out to you and we hope to see you at Northside Lexus again. Safe travels!

July 17, 2021

We just bought our 3rd car from this dealership and honestly, we didn’t even consider anywhere else this time. We’ve always had a great experience here and Hector did a great job for us! More

by CHERYL_HARPER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Sylvester, Lee Newall
Jul 19, 2021 -

Northside Lexus responded

Hi Cheryl - We are so grateful for your continued business and your confidence in Hector! Thank you from all of us at Northside Lexus and safe travels in your new car.

July 17, 2021

Extremely clean and professional dealership. Treats customers with a super friendly attitude. Has a huge variety of vehicles catering to everyone. Definitely recommend it to friends and family. More

by Efrain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Northside Lexus responded

Your recommendation of our team means a lot to us! Thank you for taking your business to Northside Lexus, we hope to have the opportunity to work with you again down the road. Drive safely!

July 17, 2021

Courteous and helpful service department. Sales (Nick Makrakis) very competent and helpful. Beautiful facilities. Service after warranty is very expensive. Makes bringing vehicle back questionable. More

by BILL.SEAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn, Analy Garcia
Jul 30, 2021 -

Northside Lexus responded

Thank you for this feedback, Bill. We strive to deliver top-notch service at a fair value so I'm sorry to hear that you aren't satisfied with our prices. I would be glad to speak with you about this directly to see if there is anything I can do to keep your business. Please don't hesitate to give me a call. Todd Sylvester - Fixed Ops. Dir. - 2815693420

July 17, 2021

Great customer service. From the time of arrive for browsing the inventory to signing of paperwork to driving out everything was professional and customer focus. More

by Archie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Fisher, James Vu
Jul 19, 2021 -

Northside Lexus responded

Archie - Thank you so much for trusting Northside Lexus with this purchase! We are delighted to hear that from start to finish you had a professional buying experience. Enjoy your new car!

July 17, 2021

Terrific friendly fast service, highly recommended, extremely knowledgeable, awesome customer service. My vehicle purchase went quickly and smoothly then any other dealership I had bought from. A+++ More

by Qnguy3n
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Northside Lexus responded

What a fantastic review! We are thrilled to hear that this was your fastest car-buying experience yet and we truly appreciate you trusting Northside Lexus with this purchase. Thank you very much! We wish you safe driving in your new ride.

July 16, 2021

Donnie H. and the upper management did a wonderful job once again! They’ve always over delivering on their customer service. This is my second purchase from them this year, and that’s mainly because of th More

by WilliamStark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Craioveanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jul 16, 2021 -

Northside Lexus responded

William - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful purchase experience working with Donnie and the Northside Lexus team. We are wishing you safe travels in your new vehicle, and hope to see you back again down the road!

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