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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,623 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,623 reviews

July 21, 2021

Good sales and finance people to help with any questions and help in buying process. Building does not have as many amenities (free car wash as needed, coffee/snack bar) as previous Lexus dealership I have More

by Why does it matter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Fisher, James Vu
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Jul 21, 2021 -

Northside Lexus responded

We appreciate the positive feedback and are glad to hear our team was such a help to you throughout the buying process. All of us here at Northside Lexus appreciate your business and support - and we hope to have the chance to work with you again down the road!

July 21, 2021

Working with Javier was a great experience. He was responsive, knowledgeable and patient. I wasn’t pressured and felt he went above and beyond to help me find the right car. More

by PK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2021 -

Northside Lexus responded

It makes our day to hear that Javier and the team went above and beyond to get in you into the perfect car for your needs! Thank you for choosing Northside Lexus and for sharing your kind review. Safe travels ahead!

July 21, 2021

The salesman Nathan was helpful and courteous. He explained all our options. He also demonstrated how to use the car’s features. He was well informed and patient with us More

by jrog104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2021 -

Northside Lexus responded

We are delighted to receive your positive review of Nathan and the team! Thank you for coming to Northside Lexus, and for taking the time to share your experience. Safe travels in your new car!

July 20, 2021

The cars online listing price was lower than what they had it at the dealership. Called to see if they could match the price is shown online. Situation was handled unprofessionally by salesperson larry, h More

by Mark Nguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Kidd
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2021 -

Northside Lexus responded

Thank you for the review, Mark. We're glad our team could turn your visit around, but we'll make a note of your comments about the beginning of your experience so we can improve our approach moving forward. We appreciate your business and hope to see you back at Northside Lexus again down the road. Best, Tyler Stephens - Pre-Owned Sales Manager - +1 (281) 569-3319

July 20, 2021

I am not a fan of being forced to write a review when I already rated the sale and the salesperson. This is a little much! More

by Deekelly4540
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2021 -

Northside Lexus responded

Thank you for your feedback, Dee. Your positive rating means a lot to all of us here at Northside Lexus, so we appreciate you taking the time to share! Come back soon!

July 20, 2021

This dealership is stunning and creates a luxurious experience from the moment you enter the property. With all the class and charm of a high end hotel but all the warmth of a familiar place. More

by Alicia.lukish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley
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Jul 20, 2021 -

Northside Lexus responded

Your review fills us with pride! We are delighted to hear Northside Lexus could provide such a memorable experience for you. It means a lot that our facilities and service stood out to you and hope to see you again next time. Take care!

July 20, 2021

Excellent service from all Lance, Nick, Brent and the tech guy. No high pressure, just excellent knowledge of the product. All of the people above made the buying simple snd easy. More

by ECARR12198
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
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Jul 20, 2021 -

Northside Lexus responded

Thank you for the great review! We appreciate your business and are thrilled to hear that Lance, Nick, and Brent went the extra mile to assist with your purchase. Drive safely in your new vehicle, and enjoy it! We hope to see you back at Northside Lexus down the road!

July 20, 2021

Great service . Jared was wonderful . Top notch service . Felt like he cared that we got exactly what we wanted . I will recommend him and Northside Lexus to everyone More

by sharon39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2021 -

Northside Lexus responded

Sharon - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Jared and the Northside Lexus team. Drive safely, and we hope to see you again down the road!

July 20, 2021

Great service and very easy to deal with. Donnie was Great service and very easy to deal with. Donnie was great and actually enjoyed buying a car! Financing was a breeze! Never had it go so fast. More

by Bobpru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe Lozano
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Jul 21, 2021 -

Northside Lexus responded

Thank you for the review and for trusting the Northside Lexus team to find you the perfect car! We hope you love your new ride - and if there's anything else we can do for you, don't hesitate to give us a call. Safe travels!

July 19, 2021

This is my second time leading from Northside Lexus. Their team is always very responsive and I always feel well taken care of. Nick even shared his birthday cookies with us! More

by CC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2021 -

Northside Lexus responded

We are delighted to have you as a returning customer! Thank you for sharing your positive words about Nick and the Northside Lexus team. Safe travels!

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