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Northside Lexus

Spring , TX

4.9
6,623 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,623 reviews

August 12, 2021

My experience that Northside Lexus was great . My sales representative was friendly knowledgeable and very organized. Based on our conversation earlier he had all the documentation ready for me when I arri More

by JTALAMANTEZ6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Northside Lexus responded

Our goal is to make the buying process as smooth and simple as possible, so this review is music to our ears! Thank you for your feedback and for doing business here at Northside Lexus!

August 12, 2021

New facility with nice amenities. Fast process, friendly low pressure staff, good prices, and no questionable dealer fees. I will gladly recommend this dealership to friends. More

by Ken H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Northside Lexus responded

Thanks for the all-around great review, Ken, and for doing business here at Northside Lexus! We appreciate the support and look forward to seeing you again next time!

August 12, 2021

My wife and I recently purchased our first Lexus and had a wonderful experience at Northside Lexus. Northside Lexus provided excellent service from beginning to end. I highly recommend Northside Lexus and More

by mattcorley00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Northside Lexus responded

Matt, we are thrilled to welcome you and your wife to the Lexus family! Thank you for choosing Northside Lexus and for taking the time to mention Joshua's great work. Drive safely in your new car!

August 11, 2021

Had the car I was looking for. Friendly staff. Nothing more to add. 14th word, 16th word, 18th word,20th word, 22nd word, 24th word. More

by bobcountryman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Aug 11, 2021 -

Northside Lexus responded

Thank you for the kind review! We are proud to have earned your business here at Northside Lexus. Enjoy your new ride!

August 11, 2021

The dealership is beautiful. Javier made this purchase so easy. Only downside is the difficult location of the dealership coming from Spring. Quick and easy purchase More

by Savagewoman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Aug 12, 2021 -

Northside Lexus responded

We are so happy to hear you had a great buying experience with us. Thanks for giving Javier such a special shoutout! We're fortunate to have him on the Northside Lexus team. It truly means a lot that you went out of your way to work with us, and we wish you many safe and happy miles in your new ride!

August 10, 2021

This is the sixth 350rx that I have bought from Northside Lexus. That says it all.I enthusiastically would recommend this dealership and the people with whom I worked. More

by MEOQR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Breaux, Erica Pollino, Eric Fuller
Aug 10, 2021 -

Northside Lexus responded

Thanks so much for the amazing review! We're so pleased to have earned your business. See you next time! --the Northside Lexus team

August 10, 2021

Provided Excellent service !! Javier was wonderful to work with!and very helpful! Very professional staff and the dealership very very nice would definitely recommend it! More

by Car
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Northside Lexus responded

Thanks for reviewing Northside Lexus and for giving a shout-out to Javier. We look forward to taking care of you next time!

August 10, 2021

This was my first time buying a car, and I enjoyed the full experience, from test driving cars to purchasing the car. The friendly and welcoming environment enhanced the experience. More

by akorkmasalexkork4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Aug 10, 2021 -

Northside Lexus responded

It makes our day to hear that our team made the car-buying experience so smooth and seamless! Thank you for trusting Northside Lexus with your business, and for taking the time to leave us a great review. Safe travels in your new ride!

August 10, 2021

This is our second purchase from Northside Lexus. Both times have been a pleasure. When we are in the market for another car, this will be our first stop. More

by lamilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Finley
Aug 11, 2021 -

Northside Lexus responded

Thank you for the excellent review and for your loyal business! We're thrilled to hear that the Northside Lexus team was able to deliver yet another successful buying experience, and we hope you love the newest ride. Safe travels and see you next time!

August 09, 2021

My car salesman Joseph was very pleasant and was eager to help me. Now Hamilton I felt like if he didn’t want me to buy the Lexus. He was not willing to work with me. He had a bit of an attitude and I almost More

by Janet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley, Hamilton Dawes
Aug 16, 2021 -

Northside Lexus responded

Janet - Thank you for sharing. While we are happy to hear that you found the right vehicle working with Joseph, the rest of your review is concerning to read. I expect the highest level of service from my team and I apologize for the way you were treated during your visit. I assure you that I will look into your situation immediately to see that this feedback is properly addressed. If there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

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