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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,888 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,888 reviews

November 11, 2021

Needham and Bobby were great to work with. I would highly recommend them. We love our Lexus! More

by wendy.royal
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2021 -

Northside Lexus responded

Wendy, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Needham and Bobby. Drive safely, and we hope to see you back again at Northside Lexus!

November 11, 2021

Northside Lexus is the nicest, modern dealership I've been in. My sales consultant (Jason Yeomans) was amazing, smart, very knowledgeable and very patient. Glad I chose that location and I'm extremly hap More

by aditcher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2021 -

Northside Lexus responded

We really appreciate these kind words about the Northside Lexus team! It's great to know that Jason was knowledgeable, patient and great to work with. Congrats on the vehicle!

November 11, 2021

Wonderful experience. Had vehicle my wife wanted with Black Line Special Edition in stock, on premises. Great service. Honest salesmanship. Good Manager , Tim. Good salesman, Danh Nguyen. Good F&I, Mr.Da More

by nickcusato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes, Danh Nguyen
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Nov 11, 2021 -

nickcusato responded

Wonderful experience. Had vehicle my wife wanted with Black Line Special Edition in stock, on premises. Great service. Honest salesmanship. Good Manager , Tim. Good salesman, Danh Nguyen. Good F&I, Mr.Dawes. We will service there as well.

Nov 12, 2021 -

Northside Lexus responded

Congrats to you and your wife on the new vehicle! We appreciate you shouting out Tim and the rest of our team. We look forward to taking care of all your automotive needs down the line!

November 11, 2021

Purchasing/leasing of autos have always been pleasant. Thanks to individuals like Needham Shotwell and James Vu. Everyone in the service department has been courteous and helpful. Finally, the waiting are More

by indra.goradia
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
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Nov 12, 2021 -

Northside Lexus responded

Indra, thanks for these kind words about the Northside Lexus team! We're pleased that purchasing with us has always been great. We appreciate you shouting out our team!

November 11, 2021

I was probably a very difficult customer because I'm a senior and have trouble making up my mind when making "large" purchases but Mark Green was very patient and I took several months before I made a dec More

by sumbuddy98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2021 -

Northside Lexus responded

We're so pleased that you're happy! Thanks for complimenting Mark's patience and hard work to ensure that you're satisfied with your purchase. Let the Northside Lexus team know if we can do anything to help you moving forward!

November 10, 2021

Very nice facilities. Everyone was ver friendly. Bobby had everything ready to go at my appointment. More

by billy43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2021 -

Northside Lexus responded

We're glad we succeeded in providing the efficient, kind, and helpful client care we're known for, Billy. Thank you for the fantastic review and for being a valued Northside Lexus client!

November 10, 2021

Great buying experience everything went smooth Donnie was exceptionally easy to work with will come back again when I need another vehicle More

by amielsch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2021 -

Northside Lexus responded

Congratulations on your new car! It is gratifying to know that you were so well taken care of by Donnie and the team, and we are thrilled that you will be a returning customer. Thank you from all of us at Northside Lexus!

November 10, 2021

Very awesome service. The best experience I have ever had with a dealership. Don Hector showed us everything we wanted to see and went above and beyond in making sure that we were happy with our selecti More

by JOSUE1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
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Nov 11, 2021 -

Northside Lexus responded

It makes our day to hear that our team gave you the best purchase experience you have ever had! Thank you for coming to Northside Lexus and for sharing your kind words about Don. Enjoy the ride in your new car!

November 10, 2021

Sale went well but did’nt receive a response to email sent to salesperson after. More

by Sanjay
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ortiz
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Nov 17, 2021 -

Northside Lexus responded

Hi Sanjay - I'm glad to hear that the purchase process was smooth and successful. I apologize for the lack of communication you've received from our sales team. It's very important that we be available and responsive even after your purchase is complete, and I apologize this hasn't been the case so far. I would be more than happy to offer you my direct support. Please don't hesitate to reach out to me if you need assistance. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

November 10, 2021

We’ve always been met courteously as soon as we arrive. Beautiful atmosphere. The best More

by LEONORA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2021 -

Northside Lexus responded

We are thrilled that you have felt so welcomed and well taken care of by our team! Thank you for stopping by to share a great review of Northside Lexus, we hope to earn your business again in the future.

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