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Northside Lexus
Spring , TX
6,624 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,624 reviews
August 27, 2021
Our Salesperson, John H., was patient, listened and got us exactly what we wanted. Thank you John! Caleb in financing was excellent and got us in and out. us exactly what we wanted. Thank you John! Caleb in financing was excellent and got us in and out. More
by rc38554
Verified Customer
August 27, 2021
Very efficient, courteous. Have worked with Don Hollifield on several cars. Has always been honest and offered great advice. Will do business with him again. Hollifield on several cars. Has always been honest and offered great advice. Will do business with him again. More
by PHIL_L
Employees Worked With
August 26, 2021
Chase made this process easy and kept me informed the whole time about the wait for the car. By far the best salesperson I’ve ever felt with! whole time about the wait for the car. By far the best salesperson I’ve ever felt with! More
by Chris_wayne_15
August 26, 2021
Totally professional in all areas. I leased my RX 350 and because of the sales representative and service during the past three years at Northside and the quality of the car, I purchased it. Very pleased tha because of the sales representative and service during the past three years at Northside and the quality of the car, I purchased it. Very pleased that Northside will be caring for my car in the future. More
by bob.kinnear
August 26, 2021
My car currently in the shop and handled by Dorothy in service. My backup camera problem was handled by Melissa. I just want to emphasize again, I have never dealt with a more kind, intuitive, thorough service. My backup camera problem was handled by Melissa. I just want to emphasize again, I have never dealt with a more kind, intuitive, thorough and accurate service team in all of my life lead by Ms. Dorothy. Thank you P.S: Thank you Melissa for your work with my camera! More
by Hans
August 26, 2021
Eric and Herb were awesome helping me and my grandson get his truck! They were so helpful and patient while we found financing. Thank you both his truck! They were so helpful and patient while we found financing. Thank you both More
by cherylbriscoe
August 26, 2021
Great car and great deal. The sales person Josh K was efficient but was too busy to give us his full attention. At the end he complained he had to stay additional 2 hours because of our deal… and it is b efficient but was too busy to give us his full attention. At the end he complained he had to stay additional 2 hours because of our deal… and it is because I did not make an appointment… i though I can enter the dealership and buy/lease a car without an appointment! He just ruined the celebration of getting a new car More
by anatgeva
August 26, 2021
It's a nice place to shop for Lexus. Price is good. Didn't get what I've expected for my trade in. Over all is good experience shopping here. Didn't get what I've expected for my trade in. Over all is good experience shopping here. More
by locmanhvan
Employees Worked With
August 25, 2021
Nick was extremely helpful and knowledgeable.Extremely Nick was extremely helpful and knowledgeable. Extremely pleased with the Rx350. The service department is the best. I will definitely be back for my Nick was extremely helpful and knowledgeable. Extremely pleased with the Rx350. The service department is the best. I will definitely be back for my next purchase. More
by F.HANKS
August 25, 2021
Great experience. John H. went above and beyond to make sure that I got everything I needed and more. I came into Houston in the morning and was gone within an hour. sure that I got everything I needed and more. I came into Houston in the morning and was gone within an hour. More
by JaMia Cody
Employees Worked With
John Hankins
