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Northside Lexus

Spring , TX

4.9
6,624 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,624 reviews

September 04, 2021

This was the best car buying experienceI've ever had!! This was the best car buying experience I've ever had!! Love my Lexus! I've never purchased a Lexus before and it has been a pleasant experience! Bo More

by mball2200@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Northside Lexus responded

We're thrilled to hear that we've changed the game for your car-buying experience! We appreciate your kind words and review, and we hope you continue to love your new Lexus for years to come! Safe travels! - the Northside Lexus team

September 04, 2021

I just finalized the purchase of another certified Lexus at Northside. Donnie Holcomb provided stellar service. He’s a “straight to the point” guy. This was a complete hassle free experience and,, based on More

by johnclementyoung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Northside Lexus responded

We are delighted that Donnie and the team made your purchase so positive and stress-free! Thank you for choosing Northside Lexus and for taking the time to share your glowing feedback. We hope to work with you again down the road!

September 03, 2021

This dealership is always respectful and has great customer service the sales people that I have dealt with have always been kind and very professional. In dealing with this dealership whether it be w More

by Staciethomas@outlook.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Northside Lexus responded

Stacie - It means a lot that you can depend on our Northside Lexus team for straightforward service. Thank you for trusting us with your business time and time again! We appreciate your review and look forward to your next visit.

September 03, 2021

Highly recommend this dealership, to anyone in the market for a new or used vehicle, both salesman I dealt with and the entire staff were extremely helpful and very professional, plus the facility is absolut More

by DM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Northside Lexus responded

We are grateful we could earn your recommendation! Thank you for taking the time to let others know what being a guest with Northside Lexus is like. We will be sure to give the staff your thanks for making sure you were well taken care of. Enjoy your new ride!

September 02, 2021

Professionalism demonstrated at all levels. Javier very personable. Allowed the customer to feel relaxed and not rushed. Showed active listening during our interaction Highly recommended More

by uhurdit1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry did not take their names, but all courteous as they held the door opened, and served us refreshing cold water. , Hamilton Dawes
Sep 02, 2021 -

Northside Lexus responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review and will be sure to let Javier know you appreciated all of the help. Enjoy your new ride! - Northside Lexus

September 02, 2021

very professional with attention to detail. efficient with my time and theirs. stayed on top of vehicle delivery timing and informing me with status. The dealership did match the Carfax offer More

by HARLEYDAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Sep 02, 2021 -

Northside Lexus responded

Thanks for the excellent review of Northside Lexus! We're happy to hear that we were detail-oriented and communicative.

September 02, 2021

Very nice purchasing experience. Helped by Jason Yeomans, he is very courteous, helpful and knowledgeable. I went in for a test drive and went home with a new lexus. Absolutely love the facility, it actually More

by ANLAM0910
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Northside Lexus responded

Providing our guests with courteous, and informative assistance is where we shine at Northside Lexus! We love that Jason made your purchase simple and that our beautiful dealership impressed you. Congratulations on your new Lexus and happy driving!

September 01, 2021

Just bought L/certified 2021 RX350 Mr. Larry and Ashley were great taking care of every aspect of my deal and Mr. Marcus who helped me in getting a great finance rate. More

by sami1820
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Nguyen
Sep 01, 2021 -

Northside Lexus responded

Congrats on your 2021 Lexus RX 350! It's wonderful that our team took great care of you that you could get your vehicle at a rate that works for you. See you next time at Northside Lexus!

September 01, 2021

I had a wonderful experience at this Dealership. Mr. Eddie Washington was so outstanding and helpful. I'm so grateful for my experience at this dealership. Thanks so much! More

by Dana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Sep 01, 2021 -

Northside Lexus responded

Dana, thanks for the excellent review! We're happy to hear that our team and Eddie were so helpful. We appreciate your business here at Northside Lexus!

September 01, 2021

New rx350 was not clean and also has scratches on the side window rubber and i informed sale person very next day. no has been taken yet More

by shiraz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Makrakis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Northside Lexus responded

We're sorry to hear your vehicle wasn't in the condition you anticipated when you purchased it, and we can understand your frustration. I would like to look into this for you to better understand what occurred and see if there is anything I can do to help. Please give me a call, time permitting - I will look for your contact information in the meantime. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

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