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Northside Lexus

Spring , TX

4.9
6,886 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,886 reviews

December 02, 2021

Sales man was very nice and humble I really appreciate all your help thanks again More

by Geovani rubio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Northside Lexus responded

It makes us happy that our team was kind and wonderful to work with. The Northside Lexus team appreciates your feedback.

December 02, 2021

Great service and fast finance and great cars Also Great service and fast finance and great cars Also location is easy assessable I north Houston More

by PAULSMITHSR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Northside Lexus responded

Hi Paul - Thank you for sharing your positive experience! We are grateful for your business and we wish you safe and happy travels in your new car. - Northside Lexus team

December 02, 2021

Friendly people all around, no pushiness good service always responding to all our concerns in a timely manner More

by barbleiskau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Northside Lexus responded

Feedback like yours makes us better every day. Thank you for the wonderful review and we're so happy to hear about your five-star experience. Enjoy the ride and have a great day! - Northside Lexus

December 02, 2021

I am very displeased with my purchase and service. I purchased a 2019 Lexus RX one week ago. When we test drove the car it had a windshield wiper malfunction and we were told it would be looked at prior More

by Lsnapp
Recommend Dealer
No
Employees Worked With
Luis Ortega
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Northside Lexus responded

It's hard to hear that you're disappointed in your experience with us. We want our guests to drive off the lot in a vehicle that suits all their needs, so I'm sorry to hear that you haven't been able to use the vehicle since you've purchased it. It's important that our team be responsive when issues arise, and I apologize that all of our team was not more accommodating in your situation. I would like to step in and offer my direct assistance here. Please give me a call whenever you are available so we can find a solution together. Kindly, Tyler Stephens - Pre-Owned Sales Manager - +1 (281) 569-3319

December 01, 2021

No point in having sales persons if they are just charging the sticker price with no negotiation More

by rwb72056
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Bosley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Northside Lexus responded

I'm sorry to hear that we weren't able to find a deal that better suited you. Our goal is always to find our guests a vehicle that will meet all their needs at a price that works for them. I would be grateful for the chance to speak with you about your experience so I can gather the details needed to address this feedback. If you're willing, will you give me a call when time permits? Kindly, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

November 30, 2021

We had a great experience. Quick and easy. Our salesman, Needham, was kind and wonderful to work with! More

by SARAH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Dec 01, 2021 -

Northside Lexus responded

Hi Sarah - We are delighted that you had such a successful time working with Needham and the team! Thank you for trusting Northside Lexus with your business and for sharing your experience. Enjoy the ride in your new car!

November 30, 2021

Larry, my salesman was very thorough and incredibly helpful during the entire experience. I toured the very nice facility and was shown where my vehicle would be serviced. I would highly recommend Nort More

by Justin R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Northside Lexus responded

Justin, it's great to hear that our team was helpful and thorough. We appreciate your confidence in our team, and thanks for choosing Northside Lexus for your purchase!

November 30, 2021

The staff was very friendly and professional. I would recommend them to anyone looking to purchase a new vehicle. More

by Jadanacole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Northside Lexus responded

We are proud to have earned your business and your recommendation! Thank you for choosing Northside Lexus, we hope to have the opportunity to work with you again down the road. Enjoy the ride in your new car!

November 30, 2021

Bobby Bosley is always great to work with. I will always return to Northside Lexus in Spring. More

by Lwisby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aniekan Edem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Nov 30, 2021 -

Lwisby responded

Very satisfied customer s always.

Dec 01, 2021 -

Northside Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that Bobby delivered such a successful experience. Drive safely, and we hope to see you back again at Northside Lexus!

November 29, 2021

North side Lexus provided the quickest, most pleasant car buying experience I have had. Thanks! More

by angel_harris2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Nov 29, 2021 -

Northside Lexus responded

Hearing this was the best car-buying experience you've ever had brings a smile to our faces! Thank you for your business and excellent review, from everyone here at Northside Lexus! Enjoy!

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