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Northside Lexus

Spring , TX

4.9
6,624 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,624 reviews

September 08, 2021

Donnie at Northside Lexus was amazing to work with. He made the process quick and easy and made sure I received what I asked for! This has been the easiest car buying experience I’ve ever had! And everyon More

by HBond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Northside Lexus responded

Hearing that we've set a new standard in the car-purchasing experience makes our day. Thank you for the awesome review - we hope to see you back at Northside Lexus again down the road! In the meantime, drive safe!

September 07, 2021

Javier did a good job working with us patiently to find the right Lexus for our family. It would have been an even better day with a lower price, which we believe was more attainable than Javier stated. In More

by jpmc28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Sep 07, 2021 -

Northside Lexus responded

Thank you for your business as well as this feedback. We expect all of our team members to provide welcoming service and I apologize that we missed the mark during your purchase. I will make sure the right people see this review, and if there is anything that I can do to assist you, please give me a call. Doug Gilmer - Finance Manager - 281-569-3477

September 07, 2021

Warm welcome by the staff made me feel like I belong. I felt comfortable buying my first lexus. Needham, Marcus and David helped me a lot. I highly recommend this dealership. More

by Flponce_ptrp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Northside Lexus responded

Thank you for the great review! We are thrilled to hear that Needham, Marcus, and the Northside Lexus team delivered such a seamless purchase experience. Drive safely in your new vehicle, and we hope to see you back again down the road!

September 07, 2021

Jason and Brett took fabulous care of us! We are very happy with the Lexus we chose and will enjoy working with this dealership in the future. More

by M. Solis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Sep 07, 2021 -

Northside Lexus responded

Thanks for the excellent review of Northside Lexus! We're happy to hear that Jason and Brett were wonderful to work with. We appreciate your business and look forward to seeing you again next time.

September 07, 2021

Javier is an automotive legend!His reputation and Javier is an automotive legend! His reputation and superior customer service sets him apart from the rest! Go see him and you’ll experience the same! More

by brandini777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Northside Lexus responded

Your awesome feedback makes our day! We will be sure to let Javier know you appreciate his can-do attitude and professionalism. Thank you for choosing Northside Lexus!

September 07, 2021

The only car I would ever drive is a Lexus. And the reason I bought from Northside Lexus is Don Holifield. He is such a good sales person, gentleman kind and always available for you. Oh More

by Lexus Lover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Sep 08, 2021 -

Northside Lexus responded

Your glowing feedback about Don is terrific to read! He is a valuable member of our team and we are thrilled that he has made you a happy Northside Lexus customer. Thank you and safe travels in your new car!

September 06, 2021

Javier did an excellent job of handling our needs. Great people skills! He was exceptionally good in providing a myriad of options that were a good fit for us to make a decision. More

by peilandvg2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2021 -

Northside Lexus responded

Thank you for giving Javier such a fantastic shoutout. We appreciate you taking the time to let others know what being a guest with Northside Lexus is like. Enjoy your new ride!

September 06, 2021

I had a great experience buying my new car in this dealership. The salesman was very helpful and he knew what I was looking for. More

by ptmedina34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Northside Lexus responded

Thank you for taking the time to give us your great feedback! It means a lot that our service stood out to you, and we wish you safe travels in your new ride! - Northside Lexus

September 04, 2021

This dealership is amazing! You feel so at home and comfortable unlike many other dealerships. The service was amazing as well. Mark G assisted me and it was a seamless process. Caleb, in finance, had More

by Sportyscout
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Northside Lexus responded

We truly couldn't have asked for a better review! Thank you for doing business with the Northside Lexus team - we hope you continue to love your new ride, and we appreciate you trusting us to help you find it! Safe travels!

September 04, 2021

Clean, personable, informed, courteous, energetic especially my salesman Nick and the finance person Marcus. I will definitely come back again! This is my second car from you all. More

by wdbh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Northside Lexus responded

We are delighted to have you as a returning customer! Thank you for your confidence in Nick and Marcus, and for your business. The Northside Lexus team wishes you many safe travels in your new car!

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