Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,571 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership
View Awards

24222 Interstate 45 North

Spring , TX

77386

Directions

By Type

Showing 6,571 reviews

May 02, 2024

Amazing Architecture & ambiance. Great customer service. Would definitely come again for vehicle-related purchases and services. More

by Muhammad Abdul Mannan
Recommend Dealer
Yes
Employees Worked With
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Northside Lexus responded

Muhammad, we're delighted to know you enjoyed our architecture and ambiance at Northside Lexus. We look forward to assisting you with your future vehicle-related needs!

May 01, 2024

The IT person was great. He went over things, that l will probably forget. Thanks More

by HELEN.FUELBERG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ansley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Northside Lexus responded

Thank you, Helen, for taking the time to give Northside Lexus a high-star rating! We appreciate it!

May 01, 2024

Great service! Great product! Victoria in sales is awesome, she took the time to make sure we were happy with our purchase. we will be back. More

by billsangster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Northside Lexus responded

We're so glad to know you had a great experience with Victoria and our team at Northside Lexus! Your satisfaction is important to us. We look forward to seeing you again in the future!

April 30, 2024

Buying a new Lexus through the Lexus salesman Doug was a joy. Complete transaction went very smooth. Would recommend! More

by schucaf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Northside Lexus responded

We're thrilled to know your car buying experience with Doug at Northside Lexus was smooth and enjoyable! Thanks for recommending us — we appreciate it!

April 30, 2024

Professional staff Easy to deal with Only negative was trying to find key fob to cars… no accountability on location when taken by sales staff causes wait for customers. More

by gbtaylor10827
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Northside Lexus responded

We appreciate your feedback and are glad to know you found our staff professional and easy to deal with at Northside Lexus. We apologize for the delay caused by locating key fobs, we'll work on improving this aspect of our service. Thanks again!

April 30, 2024

Easy to work with. Austin was the absolute best salesman. I would highly recommend him to anyone that is interested in a new vehicle. More

by rdaywheat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Marshall 5 stars!
Report | Print
May 01, 2024 -

Northside Lexus responded

We're delighted to know that Austin provided an excellent experience at Northside Lexus! We appreciate your recommendation and look forward to assisting you in the future. Safe travels with your new vehicle!

April 29, 2024

I was unexpectedly searching for a car after an auto accident. Steve helped me find the perfect vehicle. The purchase process was easy and everyone at the dealership was friendly and welcoming. More

by janeweber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Northside Lexus responded

Jane, we're glad to know Steve and our team at Northside Lexus were able to assist you during such a challenging time. We hope you enjoy your new vehicle!

April 29, 2024

This is our second vehicle with Hector and the experience only gets better with each encounter. Hector ALWAYS delivers the finest Customer experience. We've bought a number of vehicles, but our Lexus/Toyota More

by MichaelC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Northside Lexus responded

Michael, it's fantastic to know that Hector and our team at Northside Lexus continue to provide you with top-notch service. We're grateful for your loyalty and look forward to assisting you in the future!

April 29, 2024

Ms. Lisa Scogin, was great! She was able to workout a deal in very limited time. The purchase experience was superb. When we arrived to the dealership, most of the paperwork was ready. We were within min More

by franciscotorresmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Northside Lexus responded

We're so glad to know that Lisa was able to provide a smooth and efficient purchase experience for you at Northside Lexus. Your kind words are greatly appreciated, and we'll be sure to pass them along!

April 29, 2024

Overall decent experience. Needed more communication. I don't anything else to add at this time. More

by braddorsey7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Makrakis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Northside Lexus responded

Thank you for leaving Northside Lexus a four-star review! We are glad that you had an overall positive experience. Your feedback on our communication is appreciated and will certainly help us improve in this area. See you next time!

1
...
30
31
32
...
658